RideNow PowersportsReviews of ridenow.com

First, let me share the perspective I'm coming from: I'm a career financial journalist and former financial advisor. I write about loans all day long and know more about consumer financing than any non-lending person really should. That's why I CANNOT recommend stepping foot into a Ride Now dealership. The price you see of a bike on their website is NOT the price you'll pay. Ever. I found a great little getaround bike (a 2022 Honda Navi). My spouse and I rode 'em in Costa Rica on vacation and thought they were fun. They had a 2022 with low mileage listed at $1699. Decent price! I thought this was a bike I could get out the door for maybe a bit over $1800 including TTL and some processing fees. I was right -- UNTIL the finance guy quoted me some figure above $3200. JD Power value on this thing is $1630 on the high side, so why on god's green earth would I pay TWICE book for a $1600 bike? Well, my friend, it's called BS dealer fees. I was quoted over $600 "make ready" on the bike ("includes an inspection and checking oil levels" etc. to make sure your 1-yo bike is safe to ride) PLUS $599.95 in doc fees. Like, honey, that's more than my hourly rate and I ain't cheap, but 20 minutes of my time at the DMV and one form sure don't equate to $599. I was explicitly told that these are "fixed costs" and charged on every vehicle, and can really add up on small bikes like the one I was looking at. The FEES were nearly as much as the bike! And sure, dealerships need to make money. Yay capitalism. But the average dealer doc fee on a CAR in AZ is roughly $499. C'mon. Another $100 for a used two-stroke bike? And look, I'm a savvy consumer who knows a bad deal when I see one. I teach consumers how to avoid bad deals FOR A LIVING and want people to get what they want, at the best price and from the best source. When this guy said he'd call me if they could get to my $1800 out the door, I said PASS. They've lost my business because it's insulting to play this back-and-forth with me. They knew my price and if they couldn't get it to me on the 2nd call, they've wasted my time and I'll keep looking. There is no reason at all to pay twice book value on a bike when you can have a bike shipped from anywhere in the country to your doorstep -- and likely skip the doc fees and "make ready" fees altogether if you go to a private seller. BTW, I paid $600 to have my 2022 Honda Rebel 300 ABS shipped enclosed transport from a dealer in Paris, TX to Tucson in December 2022. So, whatever bike you're looking for, go sit on it at Ride Now. Look at options. Get your perfect ride under you and take the time to figure out what you want. And then go buy it from a private party (w/a mechanic's inspection, and yeah, you should pay for that) or a dealership that won't charge you ridiculous "fixed" dealer fees. If I'd read the TrustPilot reviews before I inquired on this bike, I likely wouldn't have. Now, you don't have to waste your time.

If I could rate this place a zero I would. Elliot Winter is an employee at this "company" he is shady business wise and I think he is pocketing cash difference while offering "Deals" If you google him you'll find out the garbage they employ! Beware its disgusting! Avoid!

There is a reason that this dealer has one star rating it has. Brought in two 14” rims from a Suzuki Burgman to have new tires mounted, tires were purchased from another vender and brought in also. They mounted and balanced the new tires along with installing new valve stems. They removed and installed a new bearing in a clutch assembly which was removed from the scooter and brought in, that took 15 minutes, bearing was purchased also from another vender. The bill was just shy of $250.00 dollars, $33.00 dollars of that was shop supply fees. Still trying to figure out what kind of shop fees would add up to $33.00 bucks when you brought all your parts in just for an install. You know what the old saying is, Fool Me Once, Shame on You; Fool Me Twice, Shame on Me! Never again……

So the price discounted 6000.00 on manager special. When you show up they will charge you 6000 in hidden fees. It's no special same item cheaper elsewhere.

Ridiculous dealer fees and made up numbers to jack up the price of the sale. Be prepared to shocked with a 50-75 percent markup from MSRP. Yes that right 50-75 percent. Was there to buy a $7400 new KTM sales manager comes out with a paper with a bottom line OTD price of $12,200. Yeah added 4,800 in fees on a 7,400 dollar bike. That's 65 percent increase in MSRP. Crooks. Just laughed and walked out.

They took 10 days to deliver my bike and after that, they promised to do my first payment for the inconvenience, and they never did, I got an overcharge for the battery warranty that I didn’t want worst customer service I will never buy another bike from this dealer. They don’t even deserve a one star.

The service I've received is terrible. RideNow Cave Creek picked up 2 Rykers for a safety recall at no charge. Then held the bikes for 2 weeks without even scheduling the work to be done. I called twice during this time and had to push them to get the work done. I also left messages without a return phone call. Finally, when the work was completed, they would not return the bikes unless I paid a $350 delivery charge, that was subsequently discounted to $100. This charge was attributed to a "new policy". It was a bait and switch to pick up the bikes at no charge (like had been done previously) and then charge me an exhorbitant price to deliver the bikes back. There was never a notice of a new policy prior to this. I have no respect for RideNow at this time.

So their employee Claire Paxton likes to sleep with the clients FYI. She's dating a married man who's expecting his 7th child with another woman and she knew this for almost a year but still hit on him every time he came in, and is trying to marry him. Dude's name is Irish Hawkins. You should really keep an eye on your employees and the trash you hire, very unprofessional of her and she's probably doing this with other clients you have walking into your establishment.