Nic
I’ll start with the positives
I’ll start with the positives! The driver was amazing! Her car was super comfortable and clean! She and I were both punctual! We hit construction and heavy traffic so I missed my first train and had to rebook with an extra fee! That wasn’t the problem or reason why as I gave myself ample time! Hitch dropped me off 9.7 miles from the train station! It was a 24 minute ride! Upon booking, they tell you they drop you off within seven minutes of the train station. That is not correct. I almost missed the second train. Take Lyft or Uber instead! Customer service doesn’t care or respond!