Rick Case Automotive Group. Since 1962. Car Dealerships In Florida, Georgia, and Ohio.
Rick Case Automotive Group (rickcase.com) has 779 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Cars & Trucks · Lakewood Ranch, Florida
Excellent
Cars & Trucks · Miami Lakes, Florida
Excellent
Cars & Trucks · Coral Springs, Florida
Excellent
Cars & Trucks · Jacksonville, Florida
Excellent
779 approved reviews, newest moderated first
Carlos
Great customer service Gonzalo is one of the best and all the team provides excellence in service
Response from Rick Case Automotive GroupNov 27, 2020
Thank you for providing us with feedback regarding your recent experience with our dealership, Carlos. We look forward to working with you again in the future! Sincerely, the Rick Case HondaTeam
Amber C.
Very kind staff.
Response from Rick Case Automotive GroupNov 27, 2020
Thank you for the review, Amber. Our dealership is pleased to serve you and we appreciate your business. We look forward to working with you in the future! Sincerely, the Rick Case Honda Team
Bianca C.
Edwin was the best. Explained everything thoroughly and gave excellent customer service.
Response from Rick Case Automotive GroupNov 27, 2020
Hi Bianca! We’re happy to hear that we were able to meet your expectations and that Edwin provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case Honda Team
Iva J.
Service writer is good but technician hasnt fixed my issue after 3-4 times returning the car for the same issue
Response from Rick Case Automotive GroupNov 25, 2020
Thank you for reaching out to us, Iva. Would you mind contacting our service manager, Albert Luaces, so that we may gather some additional information about what's happening with your vehicle? He can be reached at [email protected]. We look forward to hearing from you. Thank you! Sincerely, Rick Case Volkswagen
E G.
Justin Ross is an outstanding service advisor. He updated me on the status of my car with excellent timing always made sure I knew what was going on and was overall respectful and never failed to show it. He deserves a raise no doubt.
Response from Rick Case Automotive GroupNov 25, 2020
Hi EG! We’re happy to hear that we were able to meet your expectations and that Justin provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case Volkswagen Team
M.A.R
100%satisfaction
Response from Rick Case Automotive GroupNov 25, 2020
Hello M.A.R.! Thank you so much for the 5-star rating. The entire team is thrilled to hear that you had a great experience at our dealership. If you'd like to fill us in on the details, please leave us a review on our Facebook page: https://bit.ly/361Ov4r. Thanks again! Sincerely, Rick Case Honda
Lucy M.
The customer rep who helped me was very professional and explained clearly the problem with the flat tire.
Response from Rick Case Automotive GroupNov 25, 2020
Hi Lucy! We’re happy to hear that we were able to meet your expectations and that your representative provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case Honda Team
rockiejohnnykrismaar
Excellent service with my advisor and with the very vice gentleman who drives the shuttle. Thankful for shuttle service. I got a lot done in the time I was at home.
Response from Rick Case Automotive GroupNov 25, 2020
Thank you so much for choosing Rick Case Honda, Johnny! We thrive on making every customer's experience absolutely phenomenal. Thank you for your feedback!