Rick Case Automotive Group. Since 1962. Car Dealerships In Florida, Georgia, and Ohio.
Rick Case Automotive Group (rickcase.com) has 779 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Cars & Trucks · Lakewood Ranch, Florida
Excellent
Cars & Trucks · Miami Lakes, Florida
Excellent
Cars & Trucks · Coral Springs, Florida
Excellent
Cars & Trucks · Jacksonville, Florida
Excellent
779 approved reviews, newest moderated first
Gabriel B.
Quick easy and professional
Response from Rick Case Automotive GroupDec 1, 2020
Thank you for providing us with feedback regarding your recent experience with our dealership, Gabriel. We look forward to working with you again in the future! Sincerely, the Rick Case Honda Team
Ana Alvarez M.
Excelente experiencia, excelente atencion
Response from Rick Case Automotive GroupDec 1, 2020
Gracias por la reseña, Ana. Nuestro concesionario se complace en servirle y apreciamos su negocio. ¡Esperamos trabajar con usted en el futuro! Atentamente, Rick Case Honda
Julhiann F.
Best customer service ever. Malik Saleh, Shaher Hussein, and Roger Maitland were awesome at ensuring that my car was ready for me within a reasonable time. I got the perfect deal on pricing and payments. With everything going on with COVID-19 is was great to be in and out with a great deal.
Response from Rick Case Automotive GroupDec 1, 2020
Thank you for taking the time to share your feedback with us, Julhiann. We are glad that you had a positive experience and we look forward to you visiting Rick Case Honda again soon!
Mariana V.
Everything was smooth and with great service !!
Response from Rick Case Automotive GroupDec 1, 2020
Thank you so much for choosing Rick Case Volkswagen, Mariana! We thrive on making every customer's experience absolutely phenomenal. Thank you for your feedback!
EMET Y.
I have a corporate 36 mo. lease with prepaid maintenance included. EVERY time I go to get maintenance done, the Service Reps try to UPSELL me additional OPTIONAL service outside of the included required recommended maintenance. EVERY TIME. No I don’t need tires REBALANCED, only when replacing NEW TIRES. Same goes for ALIGNMENTS, CABIN AIR FILTER, etc...
Response from Rick Case Automotive GroupDec 1, 2020
Thank you for sharing your feedback, Emet. We’re sorry to hear about your recent experience at our dealership. Our customers are very important to us and we would like to take this opportunity to make things right. Please consider contacting our service manager, Mark Warshefsk,i to discuss. He can be reached at [email protected] or 954-415-3366. Sincerely, Rick Case Honda
Carlos
Great customer service experience
Response from Rick Case Automotive GroupDec 1, 2020
Thank you for taking the time to provide our dealership with feedback on your recent visit, Carlos. We thrive on helping our customers and are glad that you had a great experience with the Rick Case Volkswagen team!
Rachel S.
Loved alex super knowledgeable and showed me super cool features on my car
Response from Rick Case Automotive GroupDec 1, 2020
Thank you so much for choosing Rick Case Volkswagen, Rachel! We thrive on making every customer's experience absolutely phenomenal. Thank you for your feedback!
Ed D.
Excellent service by Carlos Ortiz - had my 2019 atlas in for service and he was awesome
Response from Rick Case Automotive GroupDec 1, 2020
Thank you for the review, Ed. Our dealership is pleased to serve you and we appreciate your business. We look forward to working with you in the future! Sincerely, the Rick Case Volkswagen Team