Rick Case Automotive GroupReviews of rickcase.com

If your looking to waste your time then this the dealership to buy a new VW. I went to the VW website looking for a specific Atlas Sport where the website showed they had 2 vehicles matching my search. I called to confirm that they still had the vehicle available and was told they did. I drove from Miami in the rain walked in the showroom then introduced to a salesman that had me walk through 3 floors of inventory to be told they didn't have the vehicle. I wasted my time and gas for nothing. I was just treated to an atempt of bait and switch. If your looking to buy a VW don't waste your time at Rick Case.

Albert Estevez, one of the VW finance guys, is a little slimy snake. He tried convincing me that my car had less warranty than it actually has. When I wouldn't purchase it, he then proceeded to add a $700 charge in my finance agreement thinking I would not notice it. Then he lied and said if I removed it, my monthly payment would go up....just a pathetic slimy little man. I'm sure he has conned many unsuspecting hardworking folks out of their hard earned money.

Excellent service, great communication and always friendly.

Great customer service, professionalism, and understanding. The salesman Ahamad Muhamad It’s very knowledgeable, explained everything thoroughly, and I left the dealership with a great understanding about the vehicle.

Walter the service attendant is fantastic.

I have been receiving excellent service from all the staff at Rick Case Honda since I purchased my vehicle there in 2010. I only trust them with my car and I have not had any issues with my vehicle for the past 13 years. Every service advisor and mechanic I have come in contact with provide me with excellent service. I recently went to Rick Case Honda for service. Ms. Ana was my service advisor. She is super nice, personable a true expert in her field of work and a true professional. She keeps me informed and updates me frequently on the status of my vehicle. I truly recommend Rick Case Honda for all your vehicle needs from purchase to finance and service. Happy Holidays Rick Case Family, Warm Regards, Thelma Adeyinka

They completed the work promptly. They took me home to wait. Then picked me up to get my car. No problems.

It’s a pleasure to deal with Express Service Manager, Eddie Paz…. Received Fast oil change, and he’s courteous, knowledgeable and efficient. Thank you for your service!