Rich & Clear Skincare®Reviews of richandclear.com

It’s almost a month later since my package shipped. Never received anything in the mail. I have emailed called never received help on what could have happened or explanation on how we can resolve this issue.

I can’t wait to get my order. I’ve been looking for authentic African sponges.

I’ve been using Rich and Clear for over 5 years and they’ve never failed me. I was in search of a cleanser that actually worked and ever since I came across this brand I knew I found the one. The results don’t lie!

Haven’t yet tried the soap but I’m very excited to see how it works as there are very good reviews here! UPDATE: they do not answer to emails/calls and still no product. Will be disputing the charge with my bank because I don’t like companies that do bad business. Most of those 5 star reviews are just to get the coupon for the next purchase but you can’t even deliver the first?!

SCAMMERS! I ordered products from Rich & Clear on June 27, 2024, through the Affirm app. I paid off the loan on July 12, 2024. In August, I reached out to them to inquire about the shipping status of my products, but they did not respond. I also contacted Affirm to inform them that I hadn’t received my order, but they were unhelpful. As a result, I filed a complaint with the Better Business Bureau (BBB) and my bank. Despite my attempts to obtain a refund, this company (Affirm) reopened my loan, which had been paid in full, and now claims that I never repaid it despite my proof of payment. I sent them my bank statement along with two letters from my bank stating that I would not be reimbursed for the transactions. However, Affirm refused to accept my documents as proof and sent the fraudulent bill to collections. I’ve been scammed twice, once by Rich & Clear and now by Affirm. You will be wasting your money if you order from this company.

Scammer!! Never receive my order

Haven’t heard anything about my order for more than 2 months, so i just waisted my money, as most ppl in the review section here 🥲

Ordered product on August 1, 2024. Have not received it. Sent an email to support. No response. Sent a message on their social media account. Got an automated message. These people are frauds who take your money knowing the customer will never receive the product. Don't buy anything from them.