Rich & Clear Skincare®Rich & Clear is more than skincare — it’s a lifestyle rooted in clarity, confidence, and care.Our global brand is trusted by hundreds of thousands for one reason: we deliver real results. From dark spots to breakouts, our all-natural, dermatologist-approved formulas are designed for every skin type, shade, and story.At the heart of Rich & Clear is a core collection of powerhouse products that fit seamlessly into your daily routine — simple, effective, and made to glow with you.Skincare that works. A brand that cares.Join the movement and experience why so many are making the switch to Rich & Clear.
Rich & Clear Skincare® (richandclear.com) has 195 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 4 reviews with 2 stars · Clear filters
Monique
Sorry to write a review but it is only based on not receiving my items. I had ordered in July 08 2025 and it is now September 2 2025 and I have not received my products. I have reach out on instagram, email amd even by phone but no communication from any representative. I file a a claim on PayPal to resolve this issue but I have not heard anything yet. At this point I rate the company a 2 star. If I received my products I will come back and write another review.
Sarah H.
I ordered March 27th and left a good review for this brand. I was so excited to start my rich & clear journey but I’m so saddened to say I never received my order. I tried emailing and messaging on instagram and no response. FedEx just shows label been created but not shipped for days. I keep seeing reviews of others experiencing the same. I hope I can get the products I ordered or at least my money back.
Madison T.
I placed an on March 31, 2025 and I haven’t gotten any updates. I can’t even track my package anymore on the site. This is my first time buying from here and now I’m getting worried.
Response from Rich & Clear Skincare®May 28, 2025
We completely understand your concern — especially as a first-time customer, this isn’t the experience you should’ve had. Rich & Clear is now under new management, and we’re working hard to restore trust and fix issues like this. Please email [email protected] with your order number and “First Order – Need Update” in the subject line so our team can prioritize your case. We truly want the chance to make things right and give you the experience you were expecting from the start.
Jane K.
I placed my order 5/15 got a confirmation of the order but never heard back from them even though I sent several emails and I went on their instagram page with my complaint about the lack of communication and today after about two months I received my order in the mail all this company has to is communicate with its customers and be transparent about their orders.
Response from Rich & Clear Skincare®Apr 19, 2025
Hi Jane — thank you for sharing your honest feedback. You’re absolutely right: communication should never have been an issue. We’re now under new management, and improving transparency and customer service is our top priority moving forward. We truly appreciate your patience, and we’re committed to doing better.
