Ribbon HomeReviews of ribbonhome.com

very smooth transaction

Communication was lacking and each ribbon rep I spoke with told me something different regarding their requirements. They had the contract for 3 full days before sending us the next steps and new requirements which they did not previously disclose. The left arm didn’t know what the right arm was doing. I had to send the same documents multiple times. I will not recommend to future clients as they complicated the process.

Ribbon does exactly what they say they'll do-- no strings attached, no surprises. As a realtor in a crazy market, I cannot understate the impact Ribbon has/will have on my business. They make buyers at competitive price points viable options for sellers, the fee for their service is beyond reasonable, and they honestly make my job easier by: - giving myself and my clients a second opinion on the value, increasing client confidence - waiving appraisal, which helps ensure that my buyer doesn't overpay and that the seller doesn't reject their offer for fear that it won't - having the state's contracts pre-filled with relevant information based on my submission to them, making offers as simple as a few clicks - reviewing inspections and putting forth required repairs, in my experience extremely reasonable and almost precisely what I'd request independently. If you're an agent and Ribbon isn't in your toolbox, you're getting left behind.

Ribbon is a game-changer! I just closed two Ribbon transactions in the last two weeks and I'm confident that we would still be looking at houses if Ribbon had not been involved. I have two very happy clients. Thank you Ribbon!

My first Ribbon experience as an agent did not go as expected. I had heard so many great and exciting things regarding the Ribbon platform through my Brokerage and a joint Zoom calling giving myself and other agents more insight on the Ribbon program. In addition, Ribbon ads had begun to pop up on my social media platforms as well. To make a long story short, I had further researched the Ribbon program and had mentioned it to one of my clients who was excited about the program as well. Fast forward, my client and I had seen a home over the weekend and were excited to submit an offer via the Ribbon platform. Hence, this is where navigation along the Ribbon platform got more difficult. I'm not a fan of communication via bots and Need Help etc. I managed to set up an account for myself as an agent and started the approval process for my buyer. I ran into a slight snag since my buyer's pre-approval letter was blocked and not given buying power to move forward, due to a 90 day pre-approval window. My buyers pre-approval letter was within 90 days, but was with a credit union, so different rules apparently applied. If there are such exceptions, please make that clear on your website as agents such as myself are working and trying to push deals through on the weekend. I was finally able to get a Ribbon agent to reach out to me and re-assured me that my designated Ribbon agent would reach out to me the next day before my deadline in order to ensure that my offer got push through and that a scheduled appointment would be made for a specific time etc. That scheduled call at the designated time frame NEVER HAPPENDED. My designated Ribbon agent was ghost. I'm trying to call her and reach out to the agent that I had spoken with the day prior. Neither are available and no where to be found. Not cute, considering I have a diminishing timeframe in which I need to submit my offer. Other agents from the Ribbon platform reached out and advised that they would send an email to under-writing to see if they could get that overwritten since I was reaching out on a Sunday and the lender would not be available until Monday morning. It never happened. I was advised that they could not move forward until an updated pre-approval letter is received etc. Fast forwarding to end of story. My Ribbon Cash offer with a guaranteed closing was never submitted. I'm disappointed. My client is disappointed. My client's mother is disappointed. So much for the Ribbon Program. THOUROUGLY DISAPPOINTED!!! Fast forwarding. Received an update from the listing agent advising that after the seller reviewed over 50 other offers, they decided to go with another offer and asked if my buyer would like to be a backup. So much for things falling thru the cracks and quickly going left. Still trying to get my first offer accepted. #New Agent.

Was renting home in my neighborhood and seller was selling the property for way more than myself and my fiancée wanted to pay so we had 30 days to vacate the property. My realtor told me about this program and when she did a house in my same neighborhood came up for sale the same day. I was able to put in a bid and pay the earnest money and secure the property in 4 days and under contract. My realtor Debbie and Ryan with Ribbon were fantastic and closed before I had to move. You couldn't ask for a better situation.

My family’s experience with Ribbon was great! We worked with Mark and Jella, and both were so helpful throughout the process. Our seller told us that the compelling cash offer we made via Ribbon was the reason she accepted, and it allowed us to buy and sell without having to move into rental housing in between.

Working with Ribbon has been the opportunity I needed to get my life back on track after a difficult circumstance. Everyone on the team has been kind, treated me with respect and explained things patiently to me when needed.