revomadic.comReviews of revomadic.com

I made an order on 5th of December and up to now the is in process and was not shipped yet and they refuse to cancel and refund.

Order placed on 29 December and remained “in processing” for weeks. I cancelled the order and requested a refund under EU consumer law due to non-delivery within a reasonable timeframe. This was ignored. I was later told the order had been processed and given a tracking number that does not work and shows no carrier or shipment. No goods received, no valid tracking, and no refund. Failure to comply with basic EU consumer rights and very poor customer service. Avoid Avoid Avoid

If I could, I’d give it 0 stars. The order was placed on November 24th, today is January 26th, and there’s still no sign of it. I’ve sent three email inquiries and haven’t received a concrete answer. I don’t recommend this to anyone. Don’t waste your money on this kind of farce.

This company has some of the worst customer service I’ve experienced. They provide no real updates and only send the same copy-and-paste response claiming my order is “active in fulfillment,” cannot be canceled, and will ship “in a few days.” That excuse has been repeated multiple times with zero progress. I placed my order on December 26 and still have no shipment, no timeline, and no accountability. Refusing to cancel an order while also refusing to provide a real update is completely unacceptable. Save yourself the frustration and do not buy from this company.

Avoid! Waited over a month for my order to ship and every time I asked about it I was given a very vague answer. When finally wanting to cancel they told me it wasn’t possible. Finally have a tracking number and is “awaiting shipment” after having to dispute the charge with my credit card company. Super scammy. 0/10 stars

I’m sharing my experience because it closely matches what many other reviewers here describe. I placed an order with Revomadic on 12 December 2025 and payment was taken immediately. After receiving no shipping confirmation or tracking number, I contacted support multiple times: 27 December 2025: contacted support requesting an update and later asked to cancel the order Late December–January: received repeated responses stating the order was still in a “processing queue” with no confirmed dispatch date 23 January 2026: advised to wait another two weeks, still without a firm shipping timeframe Despite clearly requesting cancellation and a refund, I was offered a refund of the priority shipping fee only, while the order itself remained active and unshipped. As of late January, the order has still not been dispatched. For anyone in the same situation, you are not required to accept an open-ended delay. If it helps, this is the wording I used to formally cancel and request a refund: Sample refund request email: *“I am cancelling my order placed on [ORDER DATE]. As of today, the order has not been dispatched and no confirmed shipping date has been provided. As the goods have not been supplied, I am requesting a full refund to the original payment method. Please confirm cancellation and refund processing in writing. If this is not resolved promptly, I will initiate a chargeback for non-delivery of goods.”* If a refund is delayed or refused after this, you can initiate a chargeback through your bank or PayPal for non-delivery of goods. Keep all correspondence in writing and include dates. Based on my experience and the number of similar reviews here, I would be cautious about ordering unless stock availability and dispatch timelines are clearly confirmed upfront.

This has been an awful experience. They show the product on Amazon as eligible to ship within one day. Yet, I purchased from their site directly, and it's been nearly a month with zero updates. Now they're refusing to cancel and refund my order, claiming it's being processed. This company doesn't seem very trustworthy at all.

Once you file a dispute with your credit card company, they would create a tracking number. It would take another week or so before they ship your order. Freebies that were advertised with your order would not ship either. They are doing this so they can respond to your credit card company that they already fulfilled their obligation. They already know the drill and how to circumvent the rules. My credit card dispute was initially denied and made me pay for the products that I no longer need (meant as a Christmas gift). I wish they would shut down this company.