revomadic.comReviews of revomadic.com

Ordered 12/18/25, it is now 1/13/26 and my product has not shipped. I can not get a hold of any one at the company to process refund i am disputing it as fraud.

I ordered a treadmill from them in August and it stopped working a few weeks ago. I've made various attempts to contact them, and have heard nothing from them. Reading other reviews, this seems like a pattern for this company. I would strongly suggest not buying anything from Revomadic

Placed an order Dec 16th. Still had not shipped by Dec 24th so I sent an email. I got a response that they are back ordered and would ship in another 3-5 business days. Contacted them again on 1/5 inquiring about shipping time since my order never shipped like they stated with no response. Another email sent on 1/10 with no response. I called the number only to get a voicemail for a callback. Disputed the charge with my CC company.

THIS ISTHE WORST COMPANY TO PURCHASE FROM. Purchased on 12/21/25. Today is 1/12/26 and after about 8 emails of complaining the emailed me a 5% refund to my account for my troubles! ARE YOU KIDDING ME? HOW INSULTING! I am seriously considering reporting them to the BBB! THEY ARE SUCH A SCAM!

If I could give this company zero stars, I would do that. I ordered their cupping devices and they arrived so late that I could not use them as a Christmas gift. I’ve tried numerous times to contact them to find an address to return the product to their warehouse. I just get automated responses that don’t address the issue at all. I just want to return these things and get a refund. I ordered the product on December 3 I didn’t receive it until December 22. (Needed December 20)I paid for expedited shipping which was supposed to be 2 to 4 days . It is now January 12. Unbelievable.

Placed my order for this product on December 16th and it still has not shipped. When reaching out to the company, I receive the same generic response stating I will receive an email once my item is shipped. I have requested a refund and they just saw that it is already in fulfillment which I highly doubt. Customer service (if you could even call it that) is AWFUL.

I wish I could give a review of the product itself, but I've yet to receive it. It's been about 3 weeks since I placed my order, and it hasn't been fulfilled yet. There has been no communication from them. When I reached out about it, I was told that "that sale items may be subject to longer processing times, and transit times can also take longer during holiday sale periods." Seems like because I bought their product on sale I'm not as important of a customer to them. All of this would be less frustrating if they had been transparent about the situation up front and communicative along the way about what's going on. If nothing changes in the next few days I'll likely report the charge to my bank

This company is the worst I've ever dealt with! Giving them one star is a gift - zero stars are not an option. I placed my order on Dec 10, 2025 and this was a Christmas present for my nephew. I received a confirmation of my order with no shipping time frame. There was plenty of time to ship my order so I could receive it before Christmas. As I was wrapping presents, I realized I couldn't find this package. I was in the process of moving and gave my friend's address for some of my orders. So, I thought maybe it shipped to my friend's house, or I received it and accidentally packed it up. Nope, it hadn't shipped yet. I emailed them three times and called twice. They don't respond to emails or answer the phone! I left messages and they never called back. I disputed the amount on my AMEX card and what do you know, that day I received an email saying my order was "processing". I replied to every email they sent asking them to cancel my order. It's like talking to a brick wall. You get an apologetic form letter response - no doubt because they do it so often. A MONTH LATER I received my package. Now I can't return it. I implore you to read their return policy before ordering. They don't accept refused deliveries. There could be restocking fees. If you want to cancel your order you have to do it within four hours of placing the order. If you want to return a damaged product you can only return an unopened package. How the heck do you know it's damaged if you can't open it. Their return policy is a lesson in a Catch 22 - defined as "a frustrating, paradoxical situation where you're trapped by contradictory rules or conditions, making a desired outcome impossible." Do business with this company at your own risk!