Revolution PrepReviews of revolutionprep.com

Try to become an ethical company. I was a long time client. I recently inquired about additional tutoring and was scheduled and invoiced for a series of tutoring sessions that I never agreed to. Not only were the tutoring session scheduled without my approval, because they had my bank information from previous transactions, they withdrew thousands from my bank account without my knowledge. I requested a cancellation and refund, and was told a refund would be received in 7-10 days.It’s approaching 30 days since the error, but have not received my refund. The customer service representative is no longer responding to my text or calls. This is not an ethical company. Reporting them to my bank and the BBB. See forums for reports of other deception. The tutors are just people trying to make a living, but the salesmen are unethical and not to be trusted.

I have hard time to schedule session as system does not let me see available options of tutors and their available time. System suggest only 2 tutors with the start time of my earliest time but does not see other options or later time. I feel I won't be able to use my hours

Tutor level very bad. They waste time in class on small talk. Takes 5 mins to take out material. Class starts 5 mins late and end class 10 mins early. Money hungry people without any care.

Please be careful. Dishonest company. Mediocre tutors. Do not trust their business manager, he will ask you for your credit card info and will then proceed to make unauthorized charges. After charging your credit card, he will become unreachable. He will not return your texts, calls or emails. Revolution prep tutors are very average at best. Mediocre fund of knowledge, certainly does not justify such a high hourly rate. Look elsewhere!

This company fraudulently deducts sessions from your account and their customer service is non existent. They scheduled a session I didn’t request and didn’t inform me. When I found out by logging into the portal, they said I couldn’t cancel within 48 hours. I do not recommend this company.

I am extremely disappointed with the management at Revolution Prep. They recently scheduled a new session on my behalf without my approval or confirmation, and are now insisting on charging me for it because I didn't provide "48-hour notice" to cancel a session I never agreed to. Even worse is the double standard: the company cancelled a session on us with only 45 minutes' notice last week, yet they demand 48 hours from parents. To add to the frustration, their team was a no-show for a previously confirmed session, yet there has been zero accountability on their end. Between the frequent tutor turnover and the rigid, one-sided customer service, I cannot recommend this service. They seem more interested in protecting their billing than in the student’s success or fair business practices.

Once you are signed up and paid, they are absent and unhelpful. So it seems to be money spinner.

*Update to add note at bottom* Session canceled with no notice My child took a practice ACT through Revolution Prep, got his test scores immediately after taking it, and I had a score review appointment 6 days later. Fully intending on scheduling follow up tutor sessions after the review. I logged in to get prepared and my session was canceled. Their reasons were: 1. intake information was not filled out. BUT there was nothing in the online account to fill out AND if they had notified us sooner my child could have filled it out. 2. The test was incomplete. What?!?! The test was scored. My child was given a practice ACT score. WELL if your child doesn’t answer all the questions they will consider your test incomplete and they will cancel your appt. After all this, I tried to get an appt to review before kiddo spent more time on another test and they kept saying NO. Turns out he did not use his accommodations and ran out of time in the test. Proctor told them to complete as many questions as possible. Update: I was able to get an appt with an advisor through my education benefits and she was awesome! Turns out my child should be taking the SAT anyway. And she said on the ACT the kids should finish ll the questions even if they have to guess.