Revolution PrepReviews of revolutionprep.com

Response from Revolution PrepJun 20, 2019

Thank you for your feedback, Olga. We are disappointed to hear you didn’t experience the results that we are known to provide and that you were dissatisfied with your program. We stand by our families, so please do call us at 424-214-2373 to discuss options.

Response from Revolution PrepMay 9, 2019

Hi Susan, thank you for reaching out. We’re sorry to hear that your son didn’t receive the score improvement he wished to achieve. We also sincerely regret that when you contacted someone on our team, you didn’t receive a response. We pride ourselves on having great customer service, so we’d like to investigate why your message was not returned. There are a lot of factors that go into score improvement – time and effort spent, how one feels on test day, etc. We do not have a score improvement guarantee as that’s like predicting the future, but we do have a tutor satisfaction guarantee. We strive to ensure that all of our customers have a remarkable experience with us and we’d like to make things right. If you wouldn’t mind giving us a call at 424-214-2373, at your earliest convenience, it would be greatly appreciated. We look forward to speaking with you and working toward ensuring your son is happy with his results.

Response from Revolution PrepMay 9, 2019

Hi LaDonna, thank you for reaching out. We’re sorry to hear that you had a negative experience with us. If you're up for it, we'd like the opportunity to discuss your concerns and find a solution. We strive to ensure that all of our customers have a remarkable experience with us and we’d like to make things right. If you wouldn’t mind giving us a call at 424-214-2373, at your earliest convenience, it would be greatly appreciated. We look forward to speaking with you and working toward ensuring your family is happy with the results.

Response from Revolution PrepMay 9, 2019

Hi April, thank you for reaching out. We’re sorry to hear that you were not satisfied with your tutor and that you had a negative experience with us. We also sincerely regret that when you contacted someone on our team, you didn’t receive a response. We pride ourselves on having great customer service, so we’d like to investigate why your message was not returned. We strive to ensure that all of our customers have a remarkable experience with us and we’d like to make things right. If you wouldn’t mind giving us a call at 424-214-2373, at your earliest convenience, it would be greatly appreciated. We look forward to speaking with you and working toward ensuring your family is happy with the results.

Response from Revolution PrepMay 9, 2019

Hi Linnea, thank you for reaching out. We’re sorry to hear that your son didn’t receive the score improvement he wished to achieve and that your son's tutor departed prior to taking your son's final SAT. We pride ourselves on having great customer service, so we’d like to investigate why your son wasn't taken care of during this tutor transition. There are a lot of factors that go into score improvement – time and effort spent, how one feels on test day, etc. We strive to ensure that all of our customers have a remarkable experience with us and we’d like to make things right. If you're open to it, would you mind giving us a call at 424-214-2373 at your earliest convenience? It would be greatly appreciated. We look forward to speaking with you and working toward ensuring your son is happy with his results.

Response from Revolution PrepMay 9, 2019

Hi JGO, thank you for reaching out. We’re sorry to hear that you had a negative experience with us. If you're up for it, we'd like the opportunity to discuss your concerns and find a solution. We strive to ensure that all of our customers have a remarkable experience with us and we’d like to make things right. If you wouldn’t mind giving us a call at 424-214-2373, at your earliest convenience, it would be greatly appreciated. We look forward to speaking with you and working toward ensuring your family is happy with the results.