Monica L.
I bought upper dentures and I thought I…
I bought upper dentures and I thought I bought ones for ppl with teeth. I had bought several other brands and those didn't work out. When I received the top dentures I wanted to make sure they worked before buying the bottom ones.i put it in started to mold and all of a sudden they were hard. I know it was under the 3 min mark but. I didn't get to mold them so I have about an inch of top gums to the teeth so they are past half my mouth. There are rough edges and i have a hard time talking, eating and drinking. I have to wear a mask as I look like I should live in Whosville! I went to the ER they couldn't help. So, I went to a dentist and they took x-rays but they don't take my insurance. I wrote to the company they did refund my money. But advised me to go to the ER or a dentist. When I called other dentist that do take my insurance they didn't have enough knowledge about these kinds of dentures and said they don't feel comfortable fixing a diy situation. When I went back to the company they said "these are for people with no teeth and it states that in our instructions. I said for as serious as my situation is you should have that in bold letters in the header not instructions. But, all they said was good luck! So, they just expect another dentist to fix their issues but dentist won't take a chance on fixing them. I don't blame them. If this company just passing the buck and don't take every possibility into consideration they shouldn't get a patent!! They need to be able to help a customer in any situation! Not pass it on to someone else. So, it's been about a month and I'm still trying to get them off on my own. I'm using pliers now and that has only pulled some of the teeth out. Where do I go from here. I feel sick everyday and my mouth is all cut up.
Response from Revived SmilesSep 23, 2026
Hi there, we are very sorry to hear about this experience. The Easy Denture is a self-fitting, boil-and-bite denture designed specifically for customers who are missing all of their teeth. It is not intended for use over natural teeth, and this is stated on our product pages and in the instruction manual included with every order. We strongly advise all customers to read the instructions fully before fitting. We reached out via email a few days ago to discuss alternate solutions for safe removal but have not heard back. Please check your inbox or contact us directly at [email protected] so we can help resolve this.



