Liam H.
Revitalist is a publicly-traded profit-driven company and it showed in my experience
Let me say straightaway that i don’t think any company offering Ketamine therapy necessarily needs to be a non-profit. But i think that Revitalist’s moves to quickly grow their profitability - because they’re a public company with a stock price - could be negatively impacting their care. Something that i think can be seen as a side effect of that dynamic is that they have had to close some offices recently - perhaps pulling back after initially expanding to quickly. Here were the negatives of my experience - not all of which do i attribute to their drive for increasing profitability: - The guy who met with me for my initial consultation directed me to apply for financing through a company that he mistook for a similarly-named company. So i ended up with a credit card that could not actually be used for their services. Later someone told me that was not the first time he’d made that mistake. - On the day of my first (and only) appointment there was a skeleton crew at the Louisville location, and i felt like i was asked to take the lead on getting myself checked in. At the time i was very depressed and it was a drain. I thought they’d be better at making checkin frictionless, given their average client is depressed and might have a hard time with executive functioning. - It was only after my session was over that the administering nurse pointed out that there had been an SOS/panic button beside me in case of emergency. This obviously should have been pointed out to me beforehand. - I never received any kind of follow-up from them after the first session, no attempt to schedule a second session. Again, depressed people might have a hard time following through on continuing the treatment, so i figured they’d be more proactive. I had decided to pursue treatment elsewhere by then. Your experience may be better, but i was not happy with mine. Still, i am glad i went there just because the improvement i got from the one session helped me to reassess how i wanted to go about pursuing ketamine therapy and i settled on doing at-home treatment with dissolving lozenges, with the help of Smith Ketamine Services. It’s more affordable on a per-session basis at around $300 per month for one consultation and 10 lozenges. You may say this is balanced somewhat by the fact that treatment extends over a period of 6+ months. But i’m doing much better than i have been in a long time, 2 months in, and i’m glad it’s a longer treatment period that will help to really solidify the changes.


