Revant OpticsReviews of revantoptics.com

They sent wrong lenses. Wouldnt replace 4 pairs. I bought extra to use later. When it came time to use them, it was found they were wrong ones. So partially my fault not to have checked upon receiving.

Excellent customer service. 5 stars. I mistakenly ordered the wrong lenses for two pairs of sunglasses and felt incredibly dumb, contacted customer service once I received them and realized and they immediately sent me the correct lenses. Wow. Even though it was my own mistake they corrected it for me at no additional cost to me. Super experience.

Excellent customer support

Impossible d’arriver a me faire livrer en France métropolitaine ! Quand j’essaie de chatter avec eux pour demander comment me faire livrer en haute savoie, le chat m’envoi sur des questions qui n’ont rien avoir. Donc soit vous m’expliquez comment me faire livrer en France en Haute-Savoie, soit c’est que vous ne voulez pas me vendre les 4 paires de lentilles que j’essaie d’acheter !!!

From beginning to end it was a great experience. Excellent customer service and very quick response time. I ordered lenses for 2 pairs of sunglasses; one pair of Costa’s and one pair of Maui Jim’s. I wasn’t sure if I had ordered the correct lenses for my Costa’s, so I emailed support to find out. They responded very quickly, explained how to tell the difference between the “standard” and “pro”, then changed my order on their end because I had in fact order the wrong lenses. They were extremely helpful and walked me through the whole process. Would definitely buy from them again and would recommend to family and friends. Heather was the customer service representative that I dealt with and she was awesome!!!!

Great company. Very helpful in finding the replacement lens and giving you options. Shipping was fast and vidoes make it easy to learn how to replace. Fit, finish and look was perfect. Def recommend them.

My original Review wasnt very good. Revant customer service contacted me, apparently I had ordered the wrong lenses for my frames. After further research, Revant sent me a new lense that fit perfectly and was exactly what I was looking for. I was out no extra money for MY mistake. This is Excellent customer service.

The service, immediate follow up and resolution of my package that was delivered was extremely professional in all aspects. The delivery issues that I experienced was dealt with calmness, great attitude and a thoroughly sincere and thoughtful resolution. Highly recommended to use these guys for any lens replacement parts and I will be using again in the future. Many thanks again to all.