AR
Avoid
Horrible AI customer service and the company is run by scam artists. Avoid, avoid, avoid!
Retrosnap is listed under Children's Entertainment.
Retrosnap (retrosnap.com) has 56 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Children's Entertainment · Belgium, Wisconsin
Excellent

Children's Entertainment · New York, New York
Excellent

Children's Entertainment · New York, New York
Excellent

Children's Entertainment · Swanton
Excellent
56 approved reviews, newest moderated first
AR
Horrible AI customer service and the company is run by scam artists. Avoid, avoid, avoid!
Sue
WARNING-SCAM COMPANY!!! I ordered and paid Dec 9th. Their website says it will ship within 3-5 bus days. After paying their site said it's shipping from China, But the website says it will ship out of Canada. Hasn't shipped, they won't answer my emails. Must be a scam company, looking at ways to get my money back.
Adrian D.
DO NOT PURCHASE FROM THIS COMPANY. They are a drop shipper filled with lies on their websites. Be prepared for extremely late shipments to the point it makes you wonder if you got scammed, and terrible customer service where they do not respond to your inquiries. I am still working on getting a refund.
Shaz A.
This is for the games console. (Seems to be a camera company with same name) Looks to be a scam. So annoyed at myself, as I’m usually quite good at recognising these things, but as others have said, ordered 28th Nov, no goods, no reply to communication, no decent tracking. Says coming from china, money taken via a London address. Have raised dispute with bank and will see what happens.
Sami C.
Ordered over 3 weeks ago! Still no item and not replying to any emails!!! This was a Xmas present and now it won’t arrive in time!!!!
J F.
Not a company I would recommend, having paid for expedited processing, 17 days later still not dispatched and no reply to my email! I will update as to whether my order arrives
Sam
AVOID at all cost. Wish I read this before ordered a game boy for Christmas during Black Friday which has yet to arrive they is no customer service and now have to run around trying to find a new present. Just to confirm anyone who has been scammed or yet to receive yours order you are in your legal right to do a bank claim through your bank and get your money back. Also the company will get charged and eventually investigated and shut down so other people will not have to go through this.
Craig
SAMMERS AVIOD AT ALL COSTS AS HAPPENED TO OTHERS, I ORDER CONSOLE PAID EXTRA FOR PRIORITY HANDLING ......AND GUESS WHAT !! ...I GOT NOTHING, IT WAS NEVER SENT, THE COMPANY LIES ABOUT THE TRACKING FROM YUN EXPRESS SAYING ITS NOT WORKING ! ,....THIS IS 100% A LIE AS YUN EXPRESS TRACKING IS WORKING DO NOT ORDER FROM THIS UTTER SHITE COMPANY! I GOT REFUNDED BY PAYPAL INSTANTLY AS THEY ARE AWARE OF THE RETROSNAP.COM COMPANY AS A SCAM