Jennifer D.
Avoid this company at all costs, they are the worst.
This company are the worst I have ever dealt with. I ordered a product before Christmas and even paid extra to have delivery time expedited - what a waste that was. It took weeks for the product to arrive. It was used twice before it stopped working and didn't work again. I contacted the company to say what had happened and sent photos and videos as requested. Their response was to return the product - TO SPAIN - at my expense and they would decide whether to reimburse, send out another product, or do nothing. Despite numerous e-mails, this company are having nothing to do with this. A useless product, a useless company and useless people that work for them. This company do not make their products, they buy them from manufacturers and then sell them on at a greater price. They clearly do not want the hassle of trying to claim their costs from the manufacturing company. The issue is now with the European Consumer Centre. We will see whether they are able to solve this issue. AVOID THIS COMPANY AT ALL COSTS.