Retro Gaming FunReviews of retrogamingfun.com

Response from Retro Gaming FunFeb 23, 2026

Hi Jasmine, We can see that you placed your order yesterday, 22 February 2026 at 8:12 PM, through our online store. Tracking numbers are issued once the order has been processed and dispatched from the warehouse. As your order was only placed yesterday evening, it has not yet reached the dispatch stage. You will automatically receive your tracking details by email as soon as the parcel ships. Please allow for the standard processing and logistics timeframes outlined in our Shipping Policy. If you do not receive your tracking information within the expected processing window, feel free to contact us and we will be happy to check it for you. Kind regards, RetroGamingFun Support Team

Response from Retro Gaming FunFeb 19, 2026

Hello, We are very sorry to read your message. Firstly, we would like to clarify that we have not received any previous emails from you regarding this matter. We always respond to customer enquiries, so if you contacted us, it may not have reached our inbox. Regarding your order #RGF2169, we can confirm that it is in normal transit to your home address. Your tracking number is: WNBAA0436810198YQ The parcel will be delivered by the last-mile carrier RELAY. Last-mile tracking number: RELR2CW3P6ML You can track your shipment directly on our official tracking page here: 👉 https://retrogamingfun.com/pages/track-your-order Simply enter your tracking number and you will see the most up-to-date information. We assure you that we are a legitimate business and your order is on its way

Response from Retro Gaming FunFeb 2, 2026

Hi, Thank you for confirming receipt of the package. We’re very sorry to hear that it arrived empty — we completely understand how frustrating this situation is. At the moment, we’re unable to locate the order using the name shown here on Trustpilot. For this reason, we’ve requested additional information directly through Trustpilot, and we’d really like to resolve this as quickly as possible. Please also feel free to contact us at [email protected] with your order number and purchase details so our support team can review the case and provide a solution promptly. RetroGamingFun Support Team 📧 [email protected]

Response from Retro Gaming FunFeb 2, 2026

Hi, Thank you for sharing your experience! We’re really glad to hear that everything arrived safely and that you’re happy with your order. It’s great to know we could turn those initial doubts into a positive experience. We truly appreciate your trust and your kind feedback. Enjoy your retro gaming, and thanks for choosing RetroGamingFun! RetroGamingFun Support Team 📧 [email protected]

Response from Retro Gaming FunJan 21, 2026

Hi Skye, This is a serious allegation, but it is false and misleading. Retrogamingfun.com is not affiliated with “Retrosnap Play” and we have not “closed down” any site to reopen under a new name, as you claim. If you are a genuine customer of Retrogamingfun.com, please provide your order reference via our official support channels so we can verify your purchase and assist you properly. If you cannot provide any proof of a transaction with our store, we ask that you remove or correct this review, as it is damaging to our reputation and does not reflect a real experience with our business. We reserve the right to take appropriate actions to protect our brand against false statements. Thank you.

Response from Retro Gaming FunJan 21, 2026

Hi Gary, We’ve reviewed this order and we must clarify that the statements in this review are not accurate. Carrier tracking confirms the parcel was delivered on 17 January 2026 (17:36). We do have an active customer support team and we respond via the official channels listed on our website and order confirmation. Our delivery timeframes are clearly stated and, in this case, the order was delivered within the expected period. If you believe there is still an issue (e.g., safe-place delivery, third-party acceptance, or address-related problem), please contact our support with your order reference so we can investigate with the carrier immediately. Thank you.

Response from Retro Gaming FunJan 21, 2026

Hi Liz, This review contains serious allegations, but it is misdirected. Retrogamingfun.com is not “RetroSnap” and we have no connection with that entity. As written, this review is misleading and harms a business that is not the subject of the complaint. We request immediate removal/correction. If the reviewer claims to be our customer, they must provide a valid order reference via our official support channels so we can confirm the purchase. Failing that, we will take the necessary steps, including legal measures, to protect our brand against false and unrelated statements. Thank you.