Retro Gaming FunReviews of retrogamingfun.com

I bought a sick Nintendo64 last weekend and it's amazing. Great service!

I would not recommend purchasing from this company. I purchased two gaming consoles in April while they were on sale and put them away as birthday presents for my sons in July. When one of the consoles was finally opened, it was faulty from the moment it was switched on and would not load. I spent considerable time following every troubleshooting step their support team asked me to complete, including swapping SD cards between both consoles. Their own support team acknowledged that the issue was most likely the console hardware rather than the software or SD card. Despite this, they refused to replace the faulty console because it was outside their 14-day warranty period, even though it had remained brand new and unopened until it was given as a birthday gift. What disappointed me most wasn't the faulty product—it was the complete lack of customer service. Rather than standing behind a product that was clearly defective, they chose to rely solely on their policy instead of doing the right thing. It's incredibly disappointing that a company would rather lose a customer than replace a faulty item that failed straight out of the box. My 9-year-old was left with a broken birthday present, and that could have been avoided with a simple gesture of goodwill. I won't be purchasing from this company again, and unfortunately I can't recommend them to anyone looking for reliable products backed by good customer service.

Okay, you get the console from this company and it works. From that perspective they have delivered. But let's look closer: It claims to be based in the UK, but doesn't appear on the gov website. Unit delivered from China. It's sold at slightly higher cost than found on Amazon - around £18 more when a discount is already applied. The R36S console is generic, there is no difference between this and a generic one on Amazon. Unit is a bit flimsy but fine for the price, screen is quality. There is nothing unique buying via Retro Gaming Fun that differentiates it. The website images feature fake post edited 'Retro Gaming Fun' stickers - these are not added to the console on delivery. Delivery is longer as it comes direct from China and not an Amazon warehouse. Took over 1.5 weeks. Next day on Amazon. The software is just ArkOS - nothing unique to this company. Here's the real wool over the eyes: The 128GB version is actually a 32GB drive. Full image backup came to 23GB on a 29GB (32GB) disk. ROM game count claims: 64GB = 20k 128GB = 40k Actual count around: 15k (specifically 15,489) Actual count is generous as some folders are repeated with top 100 lists, subfolders, groups of versions, etc. Fact is it's far less than this. A lot of games do not work (bad dumps), and are multi-region (repeats). The reviews are clearly fake. All 5 star & dated 03/04/2026. Buyer count 758 - likely. Recommendation before purchasing: Buy an R36S cheap on Amazon. Buy a new SD card - this is recommended as SD cards often fail after purchase. Install ArkOS fresh and move in your own ROMs, and/or the ones you grabbed from this supplier.

Wanted to leave a positive review as there aren’t enough of them when things are good which would obviously cause businesses problems. Ordered and a week or so later it arrived. Really cool little console that my 5 year old son has fallen in love with already, Tetris mainly. Really pleased all round and would buy again

I’m extremely disappointed with how this company handled a faulty product and their customer service overall. I purchased a games console as a gift, but when my partner opened it and tried to use it, it was immediately clear that the item was faulty. We contacted the company straight away, and initially they appeared helpful, saying they had raised the issue with their technical team and would get back to us shortly. However, after that, we heard nothing for over a month. We had to chase them ourselves just to get an update. When they finally responded, they simply stated that their policy requires defective items to be reported and resolved within 14 days of delivery—completely ignoring the fact that we did report the issue within the timeframe and were waiting on their response the entire time. It feels like a deliberate delay tactic so they can fall back on their policy and avoid taking responsibility. This is not only poor customer service but also incredibly unfair. I would strongly advise others to be cautious when purchasing from this company, especially if something goes wrong—you may not get the support you expect.

I purchased a toy from them and it never arrived. THEY ARE A TOTAL SCAM. DO NOT BUY FROM THEM. You’re going to get very bad karma Retro Gaming Fun. Wouldn’t want to be you.

I bought an item for my son over a week ago, I still have not received an email to say when it will be dispatched, nothing to keep me updated, worst still , I sent an email this morning (a week day) and no reply.

Using 9/11 jokes as a marketing choice in your ads is insane. People can joke about what they want but this is totally endemic of this new-age of digital slop content run by people who are motivated solely by greed. Screen-recorded the ad, and will be happy to post this to anywhere necessary.