customer
It was great
It was great. fit perfectly will only buy my retainers from here now
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Retainers Direct (retainersdirect.com) has 1,098 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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customer
It was great. fit perfectly will only buy my retainers from here now
Jack D.
Great product, even came with a personalised, handwritten note
Janelys C.
Shipping both to and from was quick. The packaging was nice and easy to read and understand. Everything was thought of and explained. The retainers are amazing quality and a perfect fit. Would definitely buy again.
June
Arrived today, It was my daughter's retainer. It fits better than we bought from orthodontist office and less than half the price. Delivery was slow( Christmas season)but overall very happy and we ordered the another one soon after. Definitely order from here again.
Cheng
My case was a bit unique. I ordered the impression kit which came with a standard large and a small impression mold. Did an impression with both sizes to see if one works better. Sent the better impression in and was told that it was no good after they received it. Then I bought a couple more putty and tried a few more times and still could not get a good impression. Later, I realized that none of the standard impression molds fit and I had to request for the XL size. Took one more impression and it turned out great. Just received my retainer yesterday and it felt great after putting it on.
customer
Quick shipment, good response time, and nice packaging. Well worth the price. My dentist wanted to charge almost 400 bucks. No need with this service
Bridget K.
Price was great! Packaging was amazing! Shipment was on time. My problem came with my son's mouth shape I guess the large mouth piece really didn't fit well. We went through 3 cast for the top retainer the first time around. It came back didn't fit his mouth at all. Contacted they answered promptly I had to buy more casting and they sent back the mouth piece. The first round of the new casting I mixed set before I could even get it into his mouth (things happen sometimes it's what it is) I mixed the next set pretty fast as I was scared it would do the same thing again. Got the impression took a picture and they responded back quickly again. I still couldn't get a good impression. At this point I'm frustrated I've done everything like they have instructed but still can't get a good impression. I really wanted this to be a good fit for us but I just don't have the time or money to keep throwing away. I'll be taking him back to his ortho to get a new one. I feel like if you have a smaller mouth this is a good fit. They are very responsive like I said. The product seems to be of great quality and the packaging they send is super nice. The retainer holder is very well made. I just wish it had worked out for us but 5 tries I'm done. Time to go back to the pros to cast it. The bottom retainer came out great!
customer
Responded to email questions quickly. Fast turnaround overall. Retainer fits perfectly. Will use again when I am ready to replace. Thanks