Phone consultation game changer!
I really enjoyed working with Emily and having a phone consultation to describe my previous experiences. She was able to highlight my skills, fill the page with Great details, and managed to not overwhelm the eye. Communication was easy after the phone consultation to make any revisions. Afterwards it solidified the fact that I am ready for the next step in my career.
5/5
VI
Vincent
ResumeZest - Lori Evans
I had never used a resume writing service before. After many months of job searching, I knew that I needed help. After filtering to just a few services, ResumeZest stood out with their reviews. I purchased the resume, cover letter and LinkedIn products. I was assigned Lori Evans and it was wonderful. Not only did she take the time to really understand my situation and goals, she explained every step, was open to my feedback and was on time throughout the process. I am very happy with all of the products and can't believe what I learned along the way. Wish I had found them sooner!
JC
Jackson C.
Riskily incompetent for those wanting professional resume guidance
Writing this to help/warn people who are hopeful about this service before they consider purchasing. I invested $378 in ResumeZest for their resume and LinkedIn package, hoping to streamline my job search in the tech space while pressed for time/energy. Unfortunately, the experience was fraught with issues that undermined my confidence in the service and ultimately led me to cut my losses even after giving them feedback about the experience.
From the outset, the responses and changes provided by the service often did not address my specific concerns. Despite my and peers of mine’s extensive experience in hiring processes and consultations with HR professionals, recruiters, and industry advisors, my writer ignored my insights, relying instead on their credibility and experience in resume writing. This rigid approach was particularly frustrating when my feedback was either ignored or met with dismissive pushback. Additionally, my request to retain Word comment threads (suggested by them to track feedback) was disregarded, as my unresolved comments got removed in the final drafts.
The service exhibited a troubling inattention to detail. Multiple grammatical errors persisted through revisions, and there were inaccuracies in my educational background and work history, such as a missing minor and incorrect employment dates. Compounding these issues was my writer also addressing me by someone else’s name in the introductory message.
Moreover, the resume contained numerous terms and skills inauthentic or irrelevant to my background despite the thoughtful detail I laid out in the 1st steps of the process. Some phrases were vague, non-standard, or incorrect, signaling a lack of industry knowledge. The job descriptions for my past positions were overly lengthy, repetitive, and filled with fluffy phrases, seemingly to pad the document which they made 2 pages. The inclusion of keywords I provided was handled impersonally and the final product resembled a copy-paste effort overall rather than a thoughtful integration of info.
Despite the positive elements like ATS-centric tips and several helpful rephrasings - the significant monetary cost, the time/effort invested by myself, and content based issues with the resume were too significant to overlook. Using even a fraction of the final versions would have been a risk to professional reputation and potential opportunities for good. Although the service attempted to reconcile when I advocated for my situation, their lack of necessary skill and insight into the tech field led me to move on without spending more time engaging with their product.
JO
Jack O.
Resume Zest
Lori was a fantastic resource for helping professionalize my resume. She offered great insight and helped produce and outstanding resume! Definitely recommend!
Response from ResumeZestAug 1, 2024
Thank you so much for your kind words! We’re thrilled to hear that Lori was able to help you professionalize your resume. Your recommendation means a lot to us, and we’re here to support you anytime!
MH
michelle H.
Excellent work in a timely manner
Excellent work in a timely manner
Response from ResumeZestJul 22, 2024
Thank you for your feedback! We're so happy to hear you loved our work and appreciated the quick turnaround. Your satisfaction is what we strive for, and we can’t wait to help you again in the future!
SR
Shelby R.
Lori Evans, Professional and Succinct
Lori Evans was prompt, professional, and accommodating. She knew how to frame my experience in a way that told a narrative of success and achievement. I am very grateful for her expertise.
Response from ResumeZestJul 22, 2024
Thank you for your positive feedback! We're so glad to hear that Lori's promptness and expertise helped convey your achievements effectively. Your satisfaction is our priority, and we appreciate your trust in us. Wishing you great success ahead!
BW
Bill W.
Shelly Roble
Shelly Roble - was great and easy to work with. I've haven't needed to update my resume in years because I was recruited away from each company for my specific skill set. She was able to help me get my resume updated and modernized in a timely manner. I will use this company again in the future. I am a satisfied customer and would recommend this service to anyone needing their Executive Resume updated.
Response from ResumeZestJul 22, 2024
Thank you for your fantastic feedback! We’re thrilled to hear that Shelly made the process easy and modernized your resume effectively. Your satisfaction and recommendation mean a lot to us. We look forward to assisting you again in the future!
PR
Patti R.
Fantastic Experience - Amazing Service
I needed to have my "homegrown" executive resume overhauled and engaged with ResumeZest. Stephanie did an amazing job on my resume. She had so many ideas to make it much more effective and concise. Shelly did my LinkedIn profile and she also did an amazing job. She gave me great recommendations to improve my profile. Both were quick and very knowledgeable. I am so pleased with the services that I received. I highly recommend them!
Response from ResumeZestJul 22, 2024
Thank you for your kind words! We’re delighted that Stephanie and Shelly were able to enhance your resume and LinkedIn profile effectively. Your recommendation is greatly appreciated. Wishing you all the best as you move forward in your career!