ResumeZestResumeZest is a top-rated professional resume writing service in the United States. Find out why we believe we are the #1 resume service in America.
ResumeZest (resumezest.com) has 221 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Education Services · Washington, District of Columbia
Excellent
Education Services · Colorado Springs, Colorado
Excellent
Education Services · Harrisburg, North Carolina
Excellent
Education Services · Rockville, Maryland
Excellent
Showing 3 reviews with 4 stars · Clear filters
M.K
Very helpful. The end result is so much better than anything I could've done. I think it would be quicker to get through the review process if there was an additional phone call after the 1st proof was provided. But my feedback was taken and understood for the most part. The LinkedIn document was very much worth it as well. I wasn't sure what to expect and was nervous. What I received included exact instruction and cut/paste ready content for my profile. Very easy to use!
Renae F.
After providing feedback, ResumeZest reached out and offered to assign a new resume writer. The second writer was fabulous. I cannot recommend this company. The experience started strong as I got a first draft of my resume quickly but it went downhill from there. I had saved my phone call until the revision process. When I went to schedule my call after reviewing the draft, my writer did not have any availability until 8 days later. She did offer additional times but called me almost 90 minutes after the agreed upon time. When we were finally able to connect, it was clear that she had not reviewed the feedback I had provided and did not understand my industry. When reviewing the next draft, it was clear she did not pay attention to our discussion, so I provided an additional list of detailed feedback. After a multiple day wait to get the third draft, it was clear she didn't want to take the time to understand what I was saying and took the easy way out.
Response from ResumeZestApr 24, 2023
Thank you for sharing your review, Renae. We are so glad that you had a great experience with your second writer. Thank you for giving us the opportunity to make it right and provide the level of service we typically do. We apologize for the issues you encountered initially; they have been addressed. We wish you all the best! Please let us know if we can help you with anything else.
Bansikha K.
I JUST WISH THE PHONE CONVERSATION WAS NOT LIMITED
Response from ResumeZestMar 24, 2022
Bansikha, thank you for the feedback. A 30 minute phone consultation is included with each of our resume packages as well as unlimited capability to communicate with your writer through our chat feature. We hope that you were pleased with the final result of your new resume and wish you all the future success!