Tina J.
Jess was assigned to write my resume
the person assigned to write my resume is writing part time. she had very limited times to schedule the phone call, only allowed one for 30 minutes. she ghosted me right after she gave the first draft, which was immediate--within the first week. after a week and a half of nothing, and me writing emails each day, she did finally provide the Word version, corrected email address at the top, and gave me a Word document for instructions to set up LinkedIn profile. Did not make any changes I asked her to make. You get what you pay for, so don't bother with ResumeZest. Unless you're fortunate enough to get someone other than Jess
Response from ResumeZestMar 24, 2022
Tina, thank you for taking the time to leave a review. We're disappointed to hear about your experience with the process. Our goal is 100% client satisfaction, which is why we reached out to you directly for more clarification. We would love the opportunity to make it right and restore your confidence in our company! Please contact us at [email protected] or (888) 530-4911. We will gladly work with you to leave you with a better lasting impression.