Our resume writing services have won clients jobs with thousands of organizations. We also offer customized cover letters and highly effective post-interview follow-up letters.
Resume Writing Group (resumewritinggroup.com) has 242 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Also known as
resumewritinggroup.com
Website
resumewritinggroup.com
Category
Education Services
Location
Mesa, Arizona
Listed on Five Star Index
2026
About these reviews
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The company replied to 29% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Writing a resume is a daunting process. In my case, the resume was not updated for over 16 years. I’m beginning a new job search and was in need of a professional to handle the task of revamping and refreshing my resume along with my LinkedIn profile. I searched professional resume writing websites and found the Resume Writing Group. After doing my research, I decided to go with them. They offered to critique my resume and get back to me with their feedback. Needless to say, the feedback was very harsh! I waited a few weeks before I decided to go ahead and have them handle the rewrite of my resume/cover letter/thank you letter along with updating my LinkedIn profile. In a word I was wowed with the total results of the package I selected. Amy B, my resume writer, exceeded my expectations of what I thought my resume would look like when completed. The 2 letters are amazing along with a new fresh and crisp LinkedIn profile. I was constantly updated along the way once Amy B began working on this project for me. I can’t thank Amy B enough for all her hard work and dedication she put into this project for me. If anyone is hesitant about the quality of their work, you shouldn’t be. You’ll be pleasantly surprised to see for yourself how such a daunting process of rewriting a resume can be turned over to a professional with amazing results.
DM
Desy M.
Amy was AMAZING
Amy was professional , responsive , and extremely accurate with timining !!
I couldn’t be more happier with her assistance and skills
MA
Marilyn
Fast and worth it!
Initially I was skeptical, thinking it might be AI, but they were responsive to my messages and input with quick turnaround time. Just a few tweaks back and forth and the resume came out great! I have now recommended Resume Writing Group to others. And, I got an interview for my desired job almost immediately!
SB
Sheila B.
Amy was a great resume writer
Amy was a great resume writer. Her expertise and professionalism was outstanding. Once the resume was complete to my satisfaction she followed up and offered her assistance as I progress through the process. Superb service!!!!
WC
Wendy Click L.
Well worth the investment!
The process with Resume Writing Group was flawless and well planned! The level of expertise is undeniably spot on. Amy, my assigned resume writer, was so great to communicate with, knew what she was doing, and had a high level of passion and pride in her work. I chose to purchase a majority of their services and couldn't be more thrilled with the outcome. I highly recommend!
JM
Joseph Michael M.
Amy B did a incredible job
Amy B did a incredible job! the quick response and quality of the work she did was so impressive. I would recommend this company anyone looking to advance their career. Thanks
LJ
Leah J.
Amy at Resume Writing Group is THE BEST!!!
Amy was BEYOND amazing to work with!! She was so quick to respond to all of my requests and created the perfect cover letter, resume as well as updated my LinkedIn page. If you want personalized service from a true professional who genuinely cares request Amy, she will take GREAT care of all your resume needs!!!
MM
Margaret M.
The negative reviews are correct
Despite noticing negative reviews, I decided to try The Resume Writing Group. Unfortunately, my experience validated those reviews:
Initially...the resume looked great, despite its coloring which was too bright....but could be changed. Upon receiving their resume, I explained to them in writing that it looked great...BUT that I was still reviewing it...carefully.
Upon careful review...I found problems, which they fixed in addition to the color.
After initially being "happy" with my corrected resume, and uploading it to job boards and sending it out...I found more serious problems...with the employment date formatting they had used. However, I only found this out AFTER the job board ATS read and published it...and I had double-checked what was actually showing up on the job boards.
The specific issues with my resume were:
• My resume too (like others reported) had typos that spellcheck didn't catch, suggesting poor proofreading or their English language skills aren’t up-to-par.
A "DRAFT" resume from a professional resume writer should not have typos. Changes...Yes. Typos...No.
• They poorly rewrote one job description. Their revision made no sense and suggests they didn’t understand what the original description meant.
Again, the wording should have at least made sense in the draft resume...even if it needed changing. They are supposed to be professional resume writers.
• They removed my technical skills section, claiming it was outdated (which it wasn't). A recruiter I have known for years was horrified when she heard they had done this....as for my role...technical skills DO matter and are searched on by recruiters.
• The color scheme had thick, bright blue borders and lines, not geared to a business resume.
• The employment dates were changed from month/year to year. Once I tried uploading the final resume to job boards…I found out that it messed the work experience sequence up when being read by ATS (which is what they were supposed to fix). Unless the month is specified, ATS perceives a year to be the first month of the year.
I had two positions in 2020. By their using 2020 as the start and end date for both positions on the resume? They were both read by the ATS job boards as starting in January....which they didn't.
Their failure to update employment dates correctly caused issues with ATS scanning. I am still fixing the job board uploads.
Obviously I didn't know this could happen if dates were put in this way...but THEY should have known this. That's what they're selling...their professional resume writing...and their ability to make resumes ATS compatible.
• They promised to improve ATS readability but failed to demonstrate any improvement after revisions…despite my asking them to rerun the report so that I could gauge the level of improvement.
Funny how the respondent to this complaint omitted the fact that I had requested this and that they had refused to run it.
So they reel people in by showing them a report of all their resume's supposed flaws...but then never rerun the report to show how they fixed those flaws.
And then I found out subsequently that their fix caused a serious employment dates problem with the very ATS job boards they are charging me to successfully navigate.
So of course I was no longer "happy" with them at that point. That's a no-brainer.
• I had to redo my resume on all of the job boards I’d uploaded it to, due to critical errors.
I must say that they made all the changes I caught/requested at the time...and that some aspects of the rewrite were quite good.
However well-written content doesn’t matter much if a resume has typos and incorrect dates in it. That’s enough to land it in the NO pile.
I have fixed my resume so that I can use it...and am STILL fixing the job boards I uploaded their version to.
When presented with my negative review here...they deliberately took my emails out of context...completely omitting the fact that I had said I was still reviewing their work, and omitting the fact that I had also asked them for the resume assessment rerun.
Overall, I can't recommend The Resume Writing Group. In my opinion...they're an expensive scam.
I'm not going to fight with them to get the 150 I spent on the resume back. Nor am I going to fight with them to get the 50 back that I spent for them to post their version of my resume online for recruiters.
Instead? I am warning others...who will check TrustPilot first like I did.
Maybe they will be in the lucky 98% of satisfied customers...or maybe they'll be in the unlucky 2% like I and others were.
I'm just glad that I subsequently thought to check the output of their resume on the job boards...where errors matter...and found the problem before I was damaged further by it.
Response from Resume Writing GroupJul 2, 2024
We were surprised and disappointed to read this customer's negative review. Four days ago, she told us the resume looked great:
"Hi Shelby, this final one looks great...thank you!"
Since then, we haven't received any correspondence from the customer at all. So, we don't understand why she chose to leave a review here rather than just coming to us directly if she had a concern. To address a few key points:
- The first draft that was submitted to the customer was a DRAFT. We specifically advertise it as a draft and we offer free unlimited revisions for 30 days. The revision process is meant to ensure that every client gets a resume they're satisfied with. We did two rounds of revisions for this client, and we're certainly happy to make additional changes if there is something she doesn't like. She is more than welcome to reach out to us directly.
- None of our resumes include the specific months of employment. We carefully measure response and success rates. Resumes with the specific months of employment consistently receive fewer responses and fewer interview requests, which is why we exclude them on every resume we write. However, if the client is confident that she knows what is best, she is welcome to ask us to include the months for her, and we can certainly do that with the understanding that the resume is likely to be less effective.
At the end of the day, we average a 98.4% success rate for getting our clients hired. This client has had her resume for a week and told us four days ago she was really happy with it. We offer free unlimited revisions if there is something unsatisfactory with the resume. Our team is always standing by and ready to assist.