RestreamReviews of restream.io

Response from RestreamDec 7, 2023

Thank you for streaming with us!

Response from RestreamNov 28, 2023

Thanks for your honest review. We're sorry to hear you're having trouble with streaming. It sounds frustrating, especially since you've been with us for three years. Could you get in touch with our support team? We'd love to check out your setup and see how we can improve things. Peak streaming hours should not affect the quality of your stream, so we'd love to investigate this further. We're here to help with the streaming issues and are happy to discuss the web player and pricing. Thanks again for streaming with us. - Anya, Director of Product Marketing

Response from RestreamNov 13, 2023

Thanks for letting us know. It's awesome to hear you find our chat handy, but we're really sorry about the tech troubles you've had. We're super keen to figure out what happened. Noticed you're using OBS integration? Sometimes a few small changes in the settings can make a big difference and smooth out any glitches. We're all about making things right with Restream. So, when you've got a minute, would you mind dropping a line to our 24/7 Support Team on live chat? We'll dive into your account details to sort this out and make things better for you and other creators too. Thanks again for streaming with us.

Response from RestreamNov 6, 2023

Thank you so much for the review. We are glad to hear you're enjoying the guest feature. If you need any help or tips - don't hesitate to message our 24/7 support. Happy to support your live-streaming journey!

Response from RestreamNov 6, 2023

Thank you so much for your kind words. Sharing your note with the product team to make their day. If you ever need anything - please reach out to our 24/7 support team. We are always here for you!

Response from RestreamNov 2, 2023

That's great to hear. Thank you for the five stars. Please let us know if we can do anything to make it even better.

Response from RestreamNov 6, 2023

Obrigado pelo seu feedback. Vamos procurar maneiras de aumentar o número de vídeos para as playlists. Parece ser um ponto muito válido.

Response from RestreamNov 1, 2023

First off, thank you for taking the time to provide your candid feedback. It's clear you've been with us on quite a journey, and your input is essential in making Restream the best it can be. I totally get where you're coming from with the seasonal icon update—simplicity and consistency are key in a professional setting. It's crucial that our platform is intuitive for every member of your team, and it seems we may have missed the mark this time. I'll be taking your comments to heart as we reassess our approach to seasonal changes in the UI. Please know our intent with seasonal graphics is to complement rather than complicate your streaming experience. On the technical side of things, the glitches you've mentioned are definitely not up to our standard. We would love to get to the bottom of this, and for that, we need a bit more information about your account and setup. Would you be willing to connect with our tech support to get it resolved? Your experience matters to us, and we want to ensure that Restream remains a professional and efficient tool for you and your team. Thanks again for your support and for holding us to a high standard. - Anya, Director of Product Marketing