RestaurantwareReviews of restaurantware.com

The items I ordered arrive on time but the shipping cost is a little high.

Looks even better in person!

One star subtracted only due to shipping costs.

Great product

Nice product. Makes great cubes

Package came quickly and products were as expected. 😊

I have ordered before from your company, I usually pick them up. I called and placed an order based on a 2019 catalog that I was sent via mail. The items I chose were $47.24 each in the catalog I have, however I was charged $49.09 each. I purchased 5 cases of 100 each, total $287.39. Also I mentioned that the back of my catalog says $20 off order $100 Code Hay2019- I was told that expired. My order number was 001333495. I will find elsewhere for my next orders.

I am revising a review I wrote on 11/21/19 regarding the handling of my order. After I wrote a review on never received confirmation of shipping and the unsatisfactory customer care, Kirstyn, VP of operations immediately reached out to apologize for the oversight. When a company takes the time to address their clients concerns, that inspired me to change my review from so-so service to platinum. Kirstyn is investigating the issue of me not receiving notifications and offered a coupon off my next order. That is platinum service and that gives me and hopefully other customers the confidence to know if you are customer with an issue, it will be addressed. Thank you Kirstyn for that!