Restaurant Supply Group Reviews | Read Customer Reviews of restaurantsupplygroup.com

Restaurant Supply Group Reviews | Read Customer Reviews of restaurantsupplygroup.com

Restaurant Supply Group reviews

184 approved reviews, newest moderated first

Wayne H.
Jul 18, 2017
Forage cap
The forage cap I bought was flimsy and hard to adjust although for the price of 100 was fair.
Report
Pavan
Jul 11, 2017
Great service
Good pricing, good quality and fast delivery.
Report
John Cerasuolo White Horse Bar & G.
Jun 28, 2017
Everything went smoothly
Everything went smoothly. Received parts I needed in a week. Exactly what I ordered.
Report
Bob L.
Jun 12, 2017
Product is as advertised..fast and on …
Product is as advertised..fast and on time delivery...would definitely buy again
Report
Martine B.
Jun 12, 2017
Super skøn mad og tak for en dejlig …
Super skøn mad og tak for en dejlig fest hos jer :) Mvh Martine
Report
Thomas
Jun 10, 2017
Great quality products
Great quality products, excellent communication and service. Will buy again from them.
Report
David
Jun 8, 2017
I do not like calling a place of …
I do not like calling a place of business and always get voicemail. I had to leave more than one message. The response calling back was I felt a long time and in doing so received the item I could not use.
Response from Restaurant Supply GroupJun 8, 2017
David, we are not a big corporation and the couple of reps we have on the phone are almost all the time on the phone busy with a customer (as important as you). Calls go to VM and we call back. The first time we spoke with you, you requested to know a spec about the product. We placed a request with the manufacturer with the inquiry and had to wait for them to get back to us. During that time, you called us and ordered the product over the phone. You said you would not wait to know about the request and took a chance and ordered the product. After we shipped the product that day, you call and asked us not to ship it. We cannot stop and order that's out in the hands of the shipping carrier. We are making arrangements for you to send the product back and refund your money.
Report
craig C.
Jun 8, 2017
I recieved the wrong item i reviewed …
I recieved the wrong item i reviewed this company and then recieved an email from a guy named Joe stating that they apologize for shipping wrong item that they were short handed for the holiday. Ok i understand that. He went on saying that i will refunded the monies i paid and they will still send me what i ordered. Ok sounds great right! Well that was 3 weeks ago NO REDUND AND NO PRODUCT. But. FED EX Was at my house like 3 days after his email to pick up the wrong item sent to me? So not only am i out what i ordered im out the money i paid. Again i called 3 times and left several emails and haven't heard anything back..... (((((BUYER BEWARE)))) CUSTOMER SERVICE SUCKS.... CRAIG.
Report