RestReviews of rest.com

The sheets are so comfortable and cool.

I have bought all the cooling blankets there are on line. And was so disappointed. Cozy bliss is good but I Bought a REST comforter and it is the best thing I've ever bought!!!! I'm going through menopause and finally I can sleep through the night. I'm so grateful for REST! I'll definitely be buying another. And my sister is going to, too.

Due to a computer error, I was sent the wrong size sheets. I was sent a free label to send back the wrong sheets and once I saw they had arrived. No one reached out to me about how to get the right size sheets sent out. I had to call and stay on top of it or I never would’ve been sent the correct sheets. I was OK I’m paying the price difference of the sheets which was $31 but I already had paid for shipping the first time and then I had to pay for shipping again which was an additional $10 which takes away from my initial sale and discount and the reason I even purchased these sheets to begin with.

10/10 top tier 😊

I really wanted to love the Evercool Comforter. After reading all the glowing reviews, I had high expectations. It is incredibly soft, feels cool when you first touch it, and seems like a very nice quality comforter. Unfortunately, it simply did not keep me cool while sleeping. Obviously everyone's experience will be different, but it did not work for me. I contacted Rest only TWO DAYS after receiving it to request a return. The comforter was essentially brand new, and I provided photos showing its condition. Here’s where the cardboard box enters the story. I had thrown away the original Rest shipping box because, admittedly, I assumed that if the comforter didn't work for me during the advertised 30-day return window, I could simply package it securely in another appropriate box and return it. Wrong. Rest requires the original packaging in order to process a return. To be completely fair, that requirement IS stated toward the bottom of the order confirmation email. I missed it, and that's on me. But I still find it pretty incredible that one particular cardboard box can completely eliminate your ability to return an essentially brand-new product TWO DAYS after receiving it. *I offered to purchase another appropriate box myself and securely package the comforter for return. No. *I asked for an exception and provided the requested photos. No. Instead, Rest initially offered me 2,000 rewards points — essentially about $20 toward spending MORE money with Rest. Considering I was contacting them because I was unhappy with a nearly $150 purchase, that felt less like a resolution and more like an invitation to make another purchase. Frankly, it was a little insulting. After I expressed that, Rest offered a 20% partial refund of $27.36 while I keep the comforter. Since Rest had also taken the time to explain their passive cooling technology and how the cooling experience is supposed to work, I suggested another solution: rather than giving me the $27.36, provide the Evercool sheet set so I could try the complete cooling system and potentially make the comforter I was now stuck with actually work for me. I specifically offered this IN PLACE OF the partial refund, not in addition to it. That was declined as well. Their final offer remained $27.36. So here we are. I understand policies exist, and again, I missed the original-packaging requirement in the email. But there is a difference between having a policy and having absolutely no reasonable flexibility whatsoever. I contacted Rest two days after delivery with a practically new product and was willing to pay for appropriate replacement packaging myself. Rest prominently advertises a 30-day return window and a one-year warranty, which sounds fantastic. Just understand that the cardboard box apparently plays a surprisingly significant role in that 30-day return window. My biggest advice to anyone considering this comforter: don't assume all the rave reviews mean it will keep YOU cool, and for the love of God, KEEP THE BOX. Give that box a guest room. Feed it. Water it. Protect it at all costs until you're absolutely certain you're keeping the comforter. The comforter itself gets points for softness and quality. The cooling performance for me was disappointing. The return experience was considerably more disappointing.

Great sheets and pillow cases. I added the cooling blanket for my son who is a it sleeper and he loves it too. I bought my first sheets after hitting pre menopause and it helps a lot. The sheets and cases are very cool and stay cool. I added a few sets lately. They ship fast too and tracking is always off but goods arrive in time. I took 1 start down because when they offer a set of pillow cases for free…you can’t choose the color..:(

It was wonderful

Too much upselling on your website. Lots of confusing pop ups and special offers.