RespShop.comReviews of respshop.com

I love shopping at respshop.com. Their customer loyalty is #1 as they give free shipping for life after you spend $300! Who does that! And the products they sell are the top quality and I know I won't have to worry when I order. And they ship FAST!

The representative I spoke to on the phone was terrific: completely knowledgeable and at ease.

The spray i got work great put mask on and is fresh great nights sleep

All communications were quick and the agents were knowledgeable. Quite the contrast to Performance Home Medical Seattle.

This company has a great selection of products and prices for my CPAP Therapy.

I purchased the ResMed AirMini travel CPAP machine and was so excited to have a smaller option for travel… until I turned it on. It was so noisy I couldn’t even use it. For a machine that costs a little over $1,000, I expected it to be at least functional without sounding like a leaf blower next to my head. Then I found out there’s a “noise cancelling kit” I could buy for the low price of $105. Really? After spending a grand on the machine, now I have to shell out another hundred dollars just to make it usable? That’s annoying to say the least. But here’s what really set me off — the so-called noise kit arrived in an envelope, with all the tiny parts wrapped individually and no invoice, no instructions, and not even a basic diagram explaining what goes where. At that point, I was so frustrated I didn’t even bother trying to put it together to see if it worked. I’m writing this to warn others: DO NOT BUY THE TRAVEL CPAP. It’s loud, overpriced, and feels like a bad experiment. Stick with the original full-size machine — this one’s not worth the money or the headache. UGH. This is an updated review:I want to thank RespShop for reaching out so quickly after my original review! Cecilia from their marketing team personally contacted me and sent a clear, easy-to-follow PDF guide on how to properly assemble and use the AirMini Noise Cancellation (Muffler) Kit. Their quick response and genuine effort to improve the customer experience really impressed me. The instructions made all the difference, and I’m now getting much better results with my AirMini setup. It’s nice to see a company that actually listens to feedback and takes action to help their customers. Great job, RespShop — and thank you again for the excellent follow-up!

Customer service was great I had two accounts set up and did not realise it and one account had the wrong address on it one of my accounts had an email address I could no longer access. So they combined the two accounts together for me so I can access my account and see my purchase for both accounts.

I have been a Customer and Subscriber of RespShop for years. It’s incredibly easy to set up an account and then have them ship new masks, new hoses, new filters every 3 months. Great products at great prices! It’s easy to navigate the site to find whatever sleep products you need.