Erika H.
The hotel is nice and comfortable But...
The hotel is nice and comfortable, but in time this last visit we noticed changes in the treatment of the staff towards the guest, in the transport, we did not have room cleaning but they did not give us the Gift card like previous years. Let's hope they go back to the paid and free meal plan so it's worth spending more to stay at a Disney hotel, otherwise it's not worth it relative to Other hotel with more comforts and much cheaper. If they do not improve the training of the staff and give benefits, they will lose loyal guests like us and I know many more who think the same



