McKenzie D.
Doesn't work
We hung the curtains according to the installation instructions. After installing them, we sat and listened, and there was NO difference between having them open and having them shut. We were very disappointed because we really wanted them to work, especially because they were so expensive and took quite an effort to install. Even if they had worked, the curtains are made of such sturdy material that I could not pull them to one side and fasten them with the strap. They are bulky and heavy to maneuver. Because the curtains are so bulky, the hardware needed to fasten them to the wall leaves huge holes once you have uninstalled it from your wall. We now have a stand alone fan on in our bathroom at night.
Response from Residential Acoustics™Mar 11, 2016
Hi McKenzie, Thank you for your feedback. After reviewing your order, I see the curtain sizes you ordered are somewhat uncommon. When measuring, did you add the recommended additional inches in height and width? My suggestion to help, is to make sure that the AcoustiTrac mounting hardware places the curtain as close to the wall as possible. This will allow the full perimeter seal to stop sound transfer from the edges. You may need to loosen the top InOut tab on the brackets and slide hardware closer to the walls surface. Although our curtains are necessarily heavy to block sound, they do break-in over time, allowing for an easier retraction to take place. Hope this helps you. If you have any questions, please let us know. Thank you, RA Team
