Residential Acoustics™Reviews of residential-acoustics.com

The Acoustitrack that I ordered arrived quickly and securely and well designed. The technical team were extremely helpful in helping me choose the right product and size for my needs.

If, like me, you live by a busy street, you should definitely buy this product. It's easy to install and it muffles most of the noise, such that you can sleep in peace!

incomplete hardware, disappointing Velcro (not sewn in), easily misinterpreted installation instructions, no follow-up with customer service. product does seem to perform as advertised, but overall not worth it.

Hard to roll up.

Terrible at sound proofing. Hard to roll up. Crazy expensive for what it is (loose fabric stitched to a piece of vinyl).

My initial experience was positive. When I had questions before I ordered, customer service was helpful in providing answers. The ordering process was also easy, and I liked that I could track the progress of my order. The issue now is that the website says orders normally ship in 5-10 days – this has not been the case. I ordered on Dec 29, and my order has not shipped. As of Jan 11 or 12, tracking said that my curtains were waiting to be packaged. As of Jan 20 they are still waiting to be packaged. Customer service has not responded to my latest inquiries. We need this curtain to contain the noise from our barking rescue dog to ease neighbor irritation, so these unexplained delays are a real problem for us. Very disappointed in the delays and lack of response to my latest inquiries.

Ordered one of the AcoustiCurtains for my sliding glass door to my patio to help block the noise pollution from the busy expressway our apartment is located on. Made sure to measure repeatedly before I ordered so I could be sure the curtain would fit over the entire door frame with extra room on all sides, per instructions on the website. Took 1 month to actually receive my product. When I hung it up, it did absolutely NOTHING to block or even remotely minimize the traffic noise! I could have achieved the same result if I had simply taped paper to the glass. Wasted close to $300 on this crap! Customer service said it was my fault that I didn't order the right size or hang it right. What a joke!

I have a unique story and experience. I bought a condo in 2012 next to highway, not knowing how loud it would get at times. Now I have been looking for a product for the last 4 years and I did not want to spend $10,000 to replace my windows. Then one day doing all this research I land onto this company, what blessing and the one thing that stood out was the customer service and I have to say you are very lucky to have an employee like Lynn she was so helpful. The first order the measurement was a off and they replaced it, since I was the first customer for them from Canada. Now I have to say about the curtains it not only blends into the room it gets the job done my noise has decrease so much it's incredible. Thank you guys for the solution you have provide and wish your company lots of success in the future.