Cory
Does Not Fit, Does Not Reduce Noise, Poor Customer Service, DO NOT WASTE YOUR MONEY!
Hello, My wife and I were excited to purchase these window blinds because we live directly on main street, but at $350.00 for two blinds I could have purchased two actual new 4-pain windows! We followed the directions on the Web site and when the product arrived it is too short and not wide enough. The company has refused to refund our money because it is a special order item. Well, perhaps if the company had taken a little more time to give their clients the information they need to make correct decisions I would not be out $350.00. Do not waste your money, and do not waste your time. Taken advantage of in Wisconsin.
Response from Residential Acoustics™Dec 28, 2015
Hi Cory, As with any custom manufactured product measuring is extremely important. We've gone to great lengths to provide detailed measuring instructions on our website, along with infographics and photos to ensure our customers are purchasing the most effective sound blocking curtains possible. Our service team is accessible to assist in the ordering process and they are happy to answer any questions prior to purchasing. For the future, they can be reached at [email protected] or (813)922-2390. I understand your frustration and am sorry you experienced difficulties with the measuring process. The satisfaction of our customers is extremely important and we've tried to create the simplest and most effective measuring and ordering process possible.
