Brandy J.
Shoddy look and quality!
I gave these guys a go with a upper and lower denture. Didnt really need the lower, but they had a deal when purchasing both. Though the fit and look of the lower denture was just as ugly as the top partial was, I'm mostly here to review the company and the quality difference in the product compared to a competitor's piece bought within the past year as well. After a quick and easy process of getting my imprints sent in, I received a set of dentures in a timely manner as well. I can't say much more, they were extremely ungly!! Tiny weird teeth shapes... big and bulky denture. I wrote customer service and asked how to proceed. She said they would send out new impression set, with smaller, custom built mouth piece tray. I went a gead and repeated the process. Again, in a timely manner I received my second new and improved set of dentures that were basically the same dang ugly things as the first time! I wouldn't have believed it, if I didn't have the old set to compare with. I let them know that these were the same thing and extremely ugly. I was told that they would love to try AGAIN, but if I didn't want to, they would refund me after they received my returned dentures. As promised, after packing and paying to ship them back, I was refunded my purchase price. Sorry it didn't work for me, but I feel like I can't be the only one, who has seen the inferior quality compared to one of another company. To be fair, I have pictures of the differences in top partial dentures from both resetsmile and revivedsmiles.
Response from ResetSmileNov 19, 2025
Thank you for sharing your experience and for being honest about your journey with ResetSmile. We’re truly sorry to hear that our product did not meet your expectations, despite our team’s efforts to provide new impression kits and improved sets. We appreciate your feedback, as it helps us identify areas where we can improve the fit and aesthetics of our appliances. Our goal is always to provide high-quality, comfortable, and natural-looking dentures, and we’re glad we could promptly process your refund when the product didn’t work for you. We hope you’re able to find a solution that works best for your smile, and we truly value the time you took to provide this detailed review.



