Adrienne R.
I bought a device in January and I…
I bought a device in January and I loved it so I ordered a different device for a different missing tooth in March and they messed it up and sent me the same Tooth again. Now it has been five months and I do not have my second tooth still.
Response from ResetSmileAug 11, 2026
Thank you for sharing your experience. We’re very sorry to hear about the issues with your second device and the extended delay in getting this resolved. We understand how frustrating it must be, especially after having a positive experience with your first device. This is not the level of service we strive to provide, and we sincerely apologize for the inconvenience. We’d appreciate the opportunity to look into this and make things right.



