ReservecaliforniaReviews of reservecalifornia.com

I am wondering if this is a fake website. I booked a campsite in Henry Coe State Park. You pay extra $7.99 for the reservation that are non refundable when you cancel. Campgrounds are closed due to the fires and I did not get any notification. My wife just found out by accident going to the official .gov website. Now I cancelled the campsite and instead of providing me back the amount I paid for the reservation I get the email message and invoice stating they are going to refund me a negative $$ value (-$12.01). Don't use.

We have been going to the same beach campsite (bolsa chica sb ) for the last 15 years, back when we used Reserve America. Never had too many problems and was usually able to get a spot at this beach.. Now everytime I try and get our favorite camping spot , its gone... Its like someone was able to get into the system ahead of everyone else... Its sad....

Beware before you book. Picture on there website doesn't match the actual campsite. If you cancel they charge you $7.99 cancelation fee and another $7.99 of your reservation fee. $16 for each site you cancel.

This website is complete trash. The search option is useless and unreliable. I just wanted to search for open spots anywhere and that is impossible. I shouldn't expect much since it is a California Government product. Waste of tax payer money for sure.

If I could rate on a minus scale I would . Useless, and a complete waste of time .

If I got put zero stars I would. They have no idea how the system works, all given different information and are incredibly rude. It’s terrible that such a wonderful campground network can be run so terribly

If the campground is closed because of COVID why don't you say so when typing in the campground instead of taking me to an unrelated site that is open? Please improve the web-site just look at all the problems listed and nothing happens. Heck, we Californian residents are charged enough state taxes to at least have a presentable reservation site. This is an embarrassment to all visitors!

I tried to make an reservation on line, using my existing account information. The site froze up multiple times and then finally began to work after approximately 1/2 hr. I then tried to log on. The site said my e-mail address "DID NOT EXIST". I then went to I forgot my password, and they still said my e-mail "DID NOT EXIST". I then went on to make a new account in my name. Used my existing e-mail address and physical address, the site came back and said the post office has no record of my address and there is all ready an account with that e-mail address. Totally Confused!!!! I am now very frustrated!!! I called Reserve California this morning. Talked to a rep. After a long conversation, he said my name doesn't exist on the account. How did this happen? He couldn't answer my question. He said someone else's name is on the account. We then went through names in the household and some how my, 30 yr. old daughters name ended up on the account in place of mine. Most likely when she made a reservation, sometime in the past for one of her trips. He would not change or create a new account in my name because of their rules "Only one name can have an account per household" and now the account is in my daughters name. I just want my account back so I can make reservations, nothing more nothing less. On top of everything the "Rep." was not very helpful in trying to resolve my issue. I don't think they want to reserve space at any of their sites, just make it a miserable as possible....Just not helpful at all!!!! My e-mail address exists, but it doesn't exist...Hope they can figure this one out.