ReservecaliforniaReviews of reservecalifornia.com

The calendar function is impossible to use. The site takes minutes to load results. Most sites list “No availability in the future” where “the future” is forever … so obviously wrong! Designers: don’t make us start with desired dates, esp. since your system incorrectly tracks the dates we enter … Let us see an availability calendar to START with, as a planning tool. Nothing I wanted to do worked here.

I booked an RV site for 2 days later. I immediately noticed that the ocean was closed due to contamination from Tijuana, MX river waters. I tried to cancel online because it was after hours. It said it couldn't be cancelled because the transaction was still pending. I tried calling but couldn't get anyone on the phone. I called the next day after waiting 45 minutes. I finally pushed a buttton stating I would allow a call back when they were free. They called and attempted the full refund since it was well within the timeframe allowed. The lady was not able to do the refund because it was still pending. She assured me that someone would be issuing the refund. I received an email stating I was being charged even though I was a "no-show." I called again and waited on hold for a long time AGAIN. Same thing, they were not able to do the refund. She assured me someone would call me back. I am still not getting anything resolved. This is the ABSOLUTE WORST run company!! Terrible follow up. Archaic website. Zero customer service. I hope I never have to deal with them again since I never got a refund! :(

Wish I could give zero stars. Please CA, let someone design and run this site who knows how. Every morning at 8:00 I try to get an open site, and regardless of browser I'm using the site will hang or kick me out to the home page when I click on an available site. So frustrating !

Typical government run garbage can't get reservations when massive amount of open sites need a class action or privately run .

Basically unusable site, regardless of browser. It’s truly horrible that this is the only way to book state parks online. Bonus, if you are able to set a notification on site openings, you get emailed sites/dates that are booked, it never updates the notification as new sites are available.

Absolute trash. You book and fill out information to reserve a spot, then get asked to sign in and it either clears your cart or locks the site once you log-in. It's 2024, how is the state park's reservation system so horrendous?! Oh, wait. It's a government operation. They're designed to SUCK!

First of all the website is horribly glitchy. As I was just looking on it it was telling me places had sites available then when I clicked, zero availability. Secondly, why, why do they not have the option to just put in your dates and see whatever is available!? This would be so much better/easier. Worst website ever, extremely slow, glitches a ton, have to book in December for June.

The software is impossible to use. I have tried with Mac on Safari, Chrome, and PC using Bing, Chrome. I have wiped my cache. It is not consistent in results. I have no idea how anyone ever uses it successfully. I have found workarounds that work approximately one in six times, SORT OF...and multiple 404 error codes. It even wipes out the parks with the less busy reservations. I really can't believe they have kept this up as long as they did. Reserveamerica used to work and I have been waiting YEARS for them to make reservecalifornia work. I really can't think of any user interface that is worse, and that says a LOT.