ReservecaliforniaReviews of reservecalifornia.com

I have tried many time to get reservation at Seacliff State Park. Once I was able to find a spot in the 26 full hookup area. I selected and while getting my charge out a msg came up that the site was no longer available. I was told that after selecting you hold the site for 5 mins. Some ones wrong. Also under the new system you might notice that there are sites showing as green but when select it says that the site is unavailable. I asked the Reserve California reservation takers and was told that those were walk in sites. I ask the ranger at the site and they had no idea what a walk in site was. Bye the way the site is much harder to use now.

It was very easy to book a tour at Hearst Castle. I like knowing that the tour will available.

I agree with all of the previous reviews. I have tried for 3 consecutive weeks to secure a camping spot in August and was kicked out each time. It also appears that when reserving, in order to get the weekend you desire that you need to pay for the prior 5 nights (total 7 including your weekend) in order to get that spot. At $45 per night that is $315!!!!!! The site lets you go out 7 days from the date you are reserving and that is why the weekends are booked several days in advance. A very frustrating and unfair web site

Worst system ever. At least 15 of my friends and I tried to book 6 months in advance and not 1 person was able to book a site. Some of us had the site but then were kicked off the system only having to restart. The fishy thing is, some of the camp sites we were trying for got booked for only a Sunday night??? Who reserves a site for only one night.... Ahhhh. So sick of this non-transparent system. I think it needs to be a chainblock so everyone vouches for another and no rigging is happening. Such BS! Thanks Trustpilot for allowing us to post on this website to voice our concerns about public services that should work better for its citizens.

If I could give this 0 stars I would. Such BS...we had 6 people going for 2 sites in Refugio and it kicked all 6 of us out and by the time it let us back in the sites were gone. We tried the next day and got a spot but it rerouted us to HB at check out. Last year the site said the campground was full and half the spots were empty....Reserve California sucks balls

Reserve California is a terrible website!! Myself as well as other family members heve been trying to make a reservation for the last week. Others have mentioned it kicks you off the website while completing reservations, at 8:00 the calendar date don't change plus all other issues, we all had this same issues. It's very frustrating!! Last year their wasn't all these issues, why are we having them now? When a cancellation is made the site should become available immediately not wait until 8:00 the next day Reserve American was a reliable and easy way to make a reservation Please resolve all issues

It's really interesting that us locals for the CA state parks - in a way owned by tax paying Californians need to pay a $8 fee on often $25 - $35 reservations. That's a 30% fee. On top of that if you want to cancel, you pay the fee again, which means there is a 60% cancellation fee. This should really change, I don't know any company in the travel industry that operates like this. Shame on you California state parks!

Yesterday I posted how frustrating the Reserve California system can be. Today was more of the same. I tried logging in 10 minutes early to get ready only to have it keep telling me I need the Captcha. OK, done that before, no problem. Except it wouldn’t let me do it. Over and over, logging out and trying again and again. Having it kick me out and trying again and again. I was thinking as time was getting to 8:00 a.m., I have no choice but to try to grab a spot and then log in. It was my only choice now so I did that. I grabbed a spot and of course, it still said I need a Captcha. Thinking (hoping) I at least I had it held I called the phone number (that worked once for me). After being on hold for 10 minutes, I got an employee who said she was having trouble getting in the system too. She told me she could see the dates but could not log in (same as me). By now she confirmed someone had taken two of the three nights I was trying to hold because the Captcha had kicked me out. This is not something new. I explained to her my current and past frustrations and the conversations I have had in campgrounds with people who have had it with the Reserve California system. The rolling window was a disaster, being able to “extend” dates causes people to play games by reserving earlier than needed to extend to the dates they really want. All she could say was “I know” – I asked why it doesn’t get fixed if they know? No answer…