reservationstays.comReviews of reservationstays.com

Bad bad bad, company. Italians run away because it is a big scam. They have the hotel expenses in the voucher. For the whole phone call I always asked for the total price of taxes and expenses, it was on the line and I asked to cancel the reservation, answer ask the front desk to remove the expenses .... a scam

This site is a scam. Avoid it at all costs!

I wish I could rate this as 0 stars. I booked a hotel through them and paid the extra $10 for the 100% refundable insurance. Something came up and I was NOT refunded. Then I tried to email, chat and call and NO ONE answered the phone. STAY AWAY FROM USING THIS SERVICE!!!!!!!!

I rang thinking I had booked the raddison at Manchester. When I contacted the raddison they knew nothing about the booking so took my money but no room. Absolute scam

booked as they said they were the Marriott but come to find out they are not and are a 3rd party. Tried to change our reservation and they will not change and still made us pay even though we never used. Credit card even said their hands were tied due to 3rd party and policy is no changes so credit card said nothing they can do.

If I could rate zero stars, I would. This company is a complete scam. I accidentally made a booking and immediately requested to change the dates. They asked for a cancellation confirmation from the hotel, which I obtained and provided — but they still refused to change the booking or issue a refund. They blamed "third parties" instead, despite clearly misleading me throughout the process. Their customer service is a big joke. Avoid them at all costs.

Beware of Reservation Stays – A Scam Disguised as a Legitimate Booking Site I cannot stress this enough: DO NOT use Reservation Stays. This company is incredibly deceptive and operates under the false pretense of being the “official website” for many hotels. They are NOT affiliated with the hotels you think you’re booking with, and that’s where the nightmare begins. I was tricked into thinking I was booking directly with the hotel. Their website looks official, but it’s completely misleading. After booking, I realized they had charged me hundreds of dollars more than the actual hotel rates – with massive overcharges, hidden fees, and no transparency. Their cancellation and refund policy is a joke – a carefully worded trap designed to keep your money no matter what. When I tried to get help from customer service, I was met with zero support, rude responses, and absolutely no accountability. They don’t care about customer satisfaction – only about taking your money and leaving you stranded. This company should not be in business. Reservation Stays is the definition of a scam. Avoid at all costs and always book directly through the hotel’s actual website – not this fraudulent third-party operation. You’ve been warned.

This is The worst business to book a hotel... BOOK YOUR HOTEL WITH THE ACTUAL HOTEL.THIS IS A THIRD PARTY., THE CUSTOMER SERVICE IS A JOKE...