reservationstays.comReviews of reservationstays.com

Do not use this site. It misdirects from the hotel you are trying to book with and then makes a non-refundable booking without any notice at all that it is non-refundable. This is a shameful scam and i urge you not to be a victim.

One star is a gift - should be ZERO!!!!!! Stuck at the airport with a cancelled flight and booked with the reservationstays.com from my cell phone and did a typo for the dates. Spent 3 hours on the phone to correct the typo and they wanted nothing to do with it. Online support, telephone support - freaking nothing. Their site states all kinds of flexibility - but as we all know actions are louder than words and their words are lies. I will continue to slander them at every chance I get. By the way, be careful when booking with what you think is the actual hotel on a web search - it is often these second / third rate companies who scam folks.

The worst. The room was $131 per night. Charged $480 for 2 nights. Asked for a walk-in shower. Not handled. I've asked to have them listen to my phone call. Don't think they were authorized to book. I didn't want it booked because they wouldn't do a cancellation. Don't think of booking with this lousy company. Hopefully, they will eventually lose the ability to continue business. If there were negative stars that would be more appropriate. Miserable every which way.

Terrible experience. Never let me use the insurance to modify or cancel the reservation, waited hours to talk to a terrible customer service, hidden costs, etc…

After a month of having the money , and the day before check in, they had not booked the reservation at the hotel. Many phone calls and emails and without resolution. Their customer service line has a waiting que of 146 calls. Had to call the sales line to get through.

Made reservation through them. They lied to me about being the Hotel I wanted. Made reservation at a Canadian Hotel. I live in USA. Was quoted rate in Canadian dollars but when they processed the payment it was made in US dollars. US dollars are 1.3 better than Canadian. SO was over charged b about $300 US dollars for the bill. Would not answer the phone about this. Worst service there is.

Total scam. Reservations can't be cancelled for any reason including illness. No one ever answers the phone at customer service and you are automatically disconnected. Have to contact customer service by ignored email. Save your money. Use another service.

Everything everyone else says is true! Horrible company- their entire business plan is deception. I’m filing a complaint with the federal trade commission- I suggest everyone else do the same!