reservationstays.comReviews of reservationstays.com

Reservation does not clearly lay out the price you are paying and what currency. They listed a security deposit in the reservation in CAD, masking the fact that the rest of the transaction was in USD. The price ended up being 40 more than the current rack rate of the hotel.

Total scam like everyone else said. I booked a hotel for one night, they double charge me and would not give me a refund. Avoid at all cost, this place should be reported!

What a joke these guys are. They go to great extent to hide their 3rd party status and prices are completely unreliable. DO NOT USE THIS SERVICE

Total Scammers! Thought we were booking directly through the Westin Sarasota, only to find out it was through Reservationstays. We were unable to travel due to coming down with bad case of Covid. The Westin understandably cancelled our reservation with NO charge. Having said that reservation stays denied us any refund/no exceptions. They kept our $1229.35! We went through the proper steps for cancellation and uploaded official Dr. note and diagnosis confirming Covid cannot travel instructions. Knowing they did not pay the Westin a single dime with our money. They denied us a refund! Completely unethical!! Terrible company and so frustrating that they exist and continue to scam! Beware!!

I asked the staff member if they had king suites with a hot tub in them. She said "we have queen room." I said I'm looking for a king room with a hot tub in it due to my disability. She said she would check. After being on hold, she returned telling me there was a king room. I asked for clarification "is there a hot tub in the room?" She said Yes. Upon arrival to the hotel the check in staff stated that the room we have booked has NO hot tub. And that there was a "request for a hot tub!" What the hell did I pay extra for then! Instead of telling me she couldn't help me Chhaya (if that was even her name), she lied. Also Reservation Stays had a Hampton Inn insignia, which is very misleading to customers. I would never book anything with them again!!

Same as all the others. DO NOT BOOK WITH RESERVATIONSTAYS.COM…NO MATTER WHAT! Check to make sure you’re not inadvertently booking thru this or another third party. It’s not worth it to save a few $$$. You WILL regret it. While I’m at it, my experience with ResStays.com has led me to have a dim view of TripAdvisor, too.

ABSOLUTELY DREADFUL! WORST COMPANY I HAVE ENCOUNTERED paid extra £50 for a full refund, I have covid unable to make reservation and they will not refund me any money!!

If I could give reservationstays.com a lower star I would. This is a SCAM and I’m here to warn others not to use them. We booked a room and got to the hotel to check in and there was no front desk clerk to check us in. We waited for over 30 minutes. We called reservation stays to ask for a different hotel because we couldn’t check in and we were told it was nonrefundable. How can I be charged for a hotel room that I can’t even check into? They are definitely in another country because you can hear roosters and other background noises that let you know real quick that this is not a legitimate company. We stayed on the phone with them for hours and still got no where. They finally did direct us to a refund form to fill out but you have to go around the world and back to get all the information needed and then if the refund is granted they keep 30.00 of it as a fee for giving you back your own money. Plain and simple - please do yourself a favor and save yourself the trouble DO NOT USE - SCAMMERS