reservationstays.comReviews of reservationstays.com

non-existent customer service, do no use this site. Having used various sites it is way better to go directly to the hotel, unfortuately, i though i did but booked thru reservation stays. A complete and total nightmare. As stated in other reviews, stay away.

DO NOT USE we were turned away from the hotel with 2 children as they never made a booking and sent a fake confirmation. Now refusing to give a refund so having to resolve through credit card company

Scam. Same story as others here. When payment completes a voucher loads with no info about the payment. No confirmation email. No receipt. No booking made, but money taken from my card. Support are denying that I made a booking. I’m hoping that at least those emails will be enough to claim service was paid but not provided to get refunded by bank, but it looks likely they’ll conclude I was a scammed and offer nothing.

Just like everyone else, I made a reservation thinking I was on the hotel website. After completing the reservation and giving my card info I expected a receipt from the hotel. Instead I got a sort of "voucher" for the hotel stay that gave no info on the amount I had just paid, just the hotel name date of stay and my name. I realized then that I was on "reservationstays.com" not my hotel website. I called reservationstays and got a runaround. Then I called the hotel and found no reservation listed for me. I then called my credit card to stop payment, but they said I have to wait til the charge posts and then I can dispute. Meanwhile, reservationstays allows NO refunds, even for a mistaken reservation.

It is a scam to take your money. Please be careful when buying a reservation, and make sure the site is not really reservationStays. Better yet, just call your hotel and book it directly, to save yoursefl from the internet cesspool, filled with the likes of reservationStays. I searched for an Athens, GA, BestWestern, which was switched to an Athens, AL, BestWestern on reservationStays. The website was called BestWesternAthens.com, but was really reservationStays. They will not allow me to correct the reservation. The company is all outsourced to India too; it is ridiculous.

They are the biggest scam out there ! Im going after them , you can go to Expedia who sell out their name to book this POS company who doesn’t have the clout to book with anyone - I have left my reviews & to DM ME -

Same as others. Looks like the website for the hotel and even if you select the refund option and pay extra. you can't get a refund. I even tried 15 minutes after booking realizing it wasn't through the hotel. Do not give them your money.

Terrible and a scam. I “booked” a room in the morning, arrived that evening, no room. No booking, hotel said it was a scam. Reported asap to the bank. Numerous emails to this company, various excuses and no refund. Beware!