Reservation Centre LLCWe are the team of travel specialist, specializing in online and offline bookings, which makes the customer’s booking experience hassle free. Our travel experts cater to every booking requirement of the customer and customize accordingly.
Reservation Centre LLC (reservationcentre.us) has 427 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 51 reviews with 1 star · Clear filters
Q R.
Total scam not a legitimate business They use ghost account booking companies to give them a liability shield
Response from Reservation Centre LLCDec 1, 2023
This is not something we deal with. Please share some more insights about your concern with [email protected] We would love to clear your thoughts about our business ethics.
Valerie B.
Looked like a legitimate website but turned out to be a very dubious offshore third party operation. I spent hours on the phone trying to cancel my reservation after I experienced very difficult to navigate websites, links and non-usable phone numbers after they had billed my credit card and sent confirmation and survey emails with no online way to solve my problem. I highly recommend not using this site.
Response from Reservation Centre LLCDec 1, 2023
Thank you so much for taking the time to leave us feedback. We would have to look into this matter and get some clarity before we reach any conclusion. If you need more clarification on this part then please share your right contact details so that we can contact or you can reach us at our toll-free number +1-888-284-0908. You can also write us to at [email protected]. We apologize for the inconvenience this has caused you.
MIKE
THIS PLACE IS A TOTAL SCAM DON'T EVEN VISIT THERE WEBSITE YOU WILL GET RIPPED OFF. I WOULD GIVE -10 STARS.
Response from Reservation Centre LLCDec 1, 2023
Please contact our call center (1-888-284-0908). We are unable to locate a reservation that fits your concern, or you can email your details to [email protected].
Alejandra Rodriguez C.
No entiendo como tienen buena calificación debe ser de amigos y familiares. Mal servicio y sus políticas de cancelación son publicidad engañosa. Compre un ticket de avión por que se suponía era más barato que en otro sitio al darme cuenta que no era cierto intenté cancelar según sus políticas dentro de las 24 horas de la compra y me devolvían el dinero. Pero no quisieron cancelar me dijeron que debía esperar después de las 24 horas, para así no devolverme todo el dinero. Son un fraude, por favor si no quiere perder su dinero, tiempo y tranquilidad no realice ninguna transacción con ellos.
Rick D.
Booked and CANCELLED a room 8 days ahead, they charged $12.40 on our visa! SCAMMERS!
Response from Reservation Centre LLCDec 1, 2023
Thank you so much for taking the time to leave us feedback. We need to clarify here that we deal with only flight options and Hotels as here is your concern is not our genre. If you can share more details to [email protected], we would love to look into this to resolve. We apologize for the inconvenience this has caused you.
Keith B.
This website and "support" is a total scam! I would give them negative stars if I could. As other negative reviewers have noted they try to portray themselves as working for various legitimate companies (in my case IHG hotels). Their websites, phone numbers, etc. are designed to make you think that you are dealing directly with a company BUT you are NOT. This is an agregator site and they charge OUTRAGEOUS fees and have awful cancelation policies. They NEVER answer their customer service line either, despite the machine telling you that the wait time is 2 mins. Also Trustpilot, do better. Read the "good" reviews on here, maybe a handful seem legitimate but "John is good service" is not a legitmate review.
Response from Reservation Centre LLCDec 1, 2023
Thank you so much for taking the time to leave us feedback. We need to clarify here that we deal with only flight options and hotels, as your concern is not our genre. If you need more clarification on this part, then please share your detailed concern with [email protected], or you can reach us at our toll-free number, +1-888-284-0908. We would love to look into your concern. We apologize for the inconvenience this has caused you.
makayla D.
Terrible experience. I was in the hospital and they wouldn’t even allow us to change our reservation date. I would never recommend this company.
Dennis
Called to change flight. I thought I was speaking to Jet Blue agent. Told them online it showed $500.00 change fee but they told me it was $680.00. I asked to speak to a supervisor (they still led me to believe they were Jet blue agents)He told me the reason for the increase was that alot of people were booking there vvegas to boston that night. (I was flying Mint class) When I looked at my Jet blue card there was $180.00 fee forreservation Centre LLC and $500.00 for Jet Blue. Shame on me.