Sunshine
I do not trust them
I called in and was transferred to somone who asked for court documents to prove that the information I wanted to go away was legal to do so. His communication was nonexistent. I feel scammed. I gave him sensitive information and its like he fell off the face of the earth. I do not trust them. They are now asking for more details or my review will be deleted. This is an honest and truthful review. The agents name was Weylan and he had a California number. His customer service was terrible. It’s like he got what he wanted and disappeared. When I followed up a few days later, he stated he was waiting for his team to get back to him. A few days after that, I emailed and texted him about my no longer wanting to work the him and the company because of his lack of communication and once again, I was ignored. I feel it’s a scam.
Response from Reputation DefenderMar 22, 2023
Hi, Sunshine, We are deeply sorry for the communication snafu that resulted in you feeling abandoned and scammed. This is exact opposite of how we want people to feel after reaching out to us. We requested more information about you via Trustpilot so we could track down the conversation between you and our team member and figure out what went wrong. (Thank you for providing your details.) We now have a clear idea of what happened and are looking for ways to prevent this from happening again to any future callers. Rest assured that we will delete the sensitive information you provided to protect your privacy.




