bernietown
Overpriced for nothing. Big rip off
Overpriced for what you will get. First of all the communication sucks. I paid half of the $1,000 fee and for weeks no one update me on the progress. They will contact you relentless to get the money. After paying the money I still had no luck with my online profile particularly the misdemeanor arrest that prevented me from getting a job. I contacted reputation defender and was told I only paid for the basic package. I did not know what I paid for did not include criminal background assistance. If you decide to use RD make sure you mention in detail what your expected outcome should be. I ended up contacting the sites on my own to opt out of online profiles for several sites. After RD is paid in full it appears no one will follow up with you.
Response from Reputation DefenderJan 13, 2025
Hi, Bernietown, Thank you for sharing your experience with us. While we always strive to ensure all clients understand what each package entails before they commit and feel supported throughout the process, it's obvious we've failed to do so in your case. For this, we sincerely apologize. We want to assure you that we take your concerns seriously and will use this feedback to improve our internal processes and communications. To reclaim your trust and improve your results, we'd like to offer an extension of your package -- free of charge. Just reach out to your advisor. If, however, you'd rather part ways, we absolutely understand and wish you the best of luck in solving your online privacy issue.