We sent over £900
Watch never arrived
Courier said delivered with a photo of good knows what. But if want or house or even city possibly..
Yet 4 months later no refund and no replacement.
Just bot type responses to emails from something called Laura. Which one shining is a bot.
Stay away from this company.
Total scammers.
Response from ReplicarolexexpertJun 12, 2026
We’re genuinely sorry to learn that your watch never arrived and that you’ve been dealing with this unresolved courier issue for four months. This is far below the customer service we aim to deliver.
We’ve immediately escalated your case and are prioritising a replacement watch. Please reply with your order number and we’ll work to resolve this quickly within 48 hours.
Thank you for giving us the opportunity to make things right.
LS
Linda S.
SCAM - DO NOT BUY
I have bought a superclone datejust watch for EUR 1000 and the watch was broken. I have spent the past 3 months emailing the team to either send a refund or a replacement watch and they keep telling me the same story day by day - a new watch is on the way.
This site is a total scam and do not buy anything from their website!!!
Response from ReplicarolexexpertJun 12, 2026
We're truly sorry to hear about the problems with your timepiece and the ongoing delays. This is not the service we strive for.
We have escalated your case and are prioritizing a replacement watch for you. Please reply with your order number — we'll resolve it within 48 hours.
KK
Konstantinos K.
Complaint regarding Order#RR-147268
Complaint regarding Order#RR-147268, February 28, 2026, It has been 10 days since my first review of this company, replicarolexexpert.io, regarding the non fulfillment of my order. I keep asking for a refund of my
$953.15, from April 9th 2026 still no refund. On my first review 10 days ago, on May 21st 2026, they replied as usual, apologizing for the inconvenience and they asked me to send them the order number in order to proceed with my refund. I replied to the same review with my order number, and as expected they have not communicated with me ever since. I have made thousands of online purchases through the years, and I have never come across in anything as unprofessional and fraudulent as this. They constantly lying to your face. I will keep on writing negative reviews on this company for no other reason but to protect other people for getting scammed like this. Only a scammer would risk the reputation of his company by receiving negative reviews for a matter like this. I would suggest TrustPilot to flag this company until this issue is resolved. We have to protect innocent people. On my part, if I ever receive my refund, highly doubtful, I will post a new review mentioning that the refund finally came through, and thus set the record straight on that particular matter.
Response from ReplicarolexexpertJun 3, 2026
Thank you for sharing your feedback and for providing the details of your situation.
We are sincerely sorry for the ongoing frustration with your order and the prolonged delay in processing your refund. We understand how disappointing and unprofessional this must feel, especially after multiple attempts to resolve it.
We have taken note of your experience with Order#RR-147268 and will escalate it internally for immediate review. Your feedback is important to us and will help us address these issues more effectively.
We appreciate you bringing this to our attention.
AM
Amr
Don’t get scammed and pay $1,500 for something literally worth $150.
Here I am after trying with them for month (what’s frustrating is that they reply to the emails) but they never do anything from what the say.
For instance they’ve been telling me that a manager named Jorden will call for months now, literally for months.., and never did.
Don’t get scammed and pay $1,500 for something literally worth $150.
Response from ReplicarolexexpertJun 3, 2026
We're truly sorry to hear about your frustrating experience, especially with the repeated promises of a call from our manager Jordan that never materialized. This falls short of the service standards we strive for.
We take your concerns very seriously and will be looking into this matter internally to prevent similar issues moving forward. Your feedback is important to us and helps us improve.
We appreciate you taking the time to share your experience.
RG
Roger G.
I ordered my Rolex watch on April 3rd
I ordered my Rolex watch on April 3rd. I've ordered watches from other companies and it took a very long time to receive it. After I ordered this watch from Rolaxi, I sent them an email asking if it would be possible to get it on or before May 4th. Well, I got it and it is beautiful. The presentation of it in the Rolex box and the care that was taken in preparing it for shipment was outstanding. From now on. I will only be buying watches from Rolaxi. Thank you for your excellent service. Job well done!
Response from ReplicarolexexpertMay 13, 2026
Thank you so much for your kind words and for choosing Rolaxi! We’re truly delighted to hear you had such a positive experience with us. It means a lot to know you felt well taken care of, and we’re grateful for your trust. We look forward to welcoming you back for your next watch and continuing to provide the excellent service you deserve.
AN
Andrew
BEWARE TOTAL LIARS!!!!!
BEWARE TOTAL LIARS!!!!!
This company is the worst, total liars.
I received a watch last year 2025 in September, and it broke; a pin came out and could not be put back in.
I contacted the merchant immediately, and they promised a replacement watch. After months of lying that it was being sent out and after multiple promises and more lies with phony tracking numbers, the watch never came after 8 months
Response from ReplicarolexexpertApr 28, 2026
We're truly sorry to hear about your negative experience and the issues with your watch. This falls far below the service we aim to provide.
We will address your case immediately via email, including options for a replacement or full refund.
Please reply with your order number or email us directly at [email protected] so we can resolve this for you as quickly as possible.
DD
Drahomir D.
Fast and safe delivered,excellent…
Fast and safe delivered,excellent watch,I’m very satisfied,recommend
Response from ReplicarolexexpertApr 20, 2026
Thank you so much for your kind review!
We’re really happy to know you’re very satisfied with your watch and that everything went smoothly. It makes us proud to hear you’d happily recommend us.
We truly appreciate you choosing us and would be delighted to assist you again whenever you’re thinking about your next watch.
RC
Richard C.
After 5 months, loving my watch
I have had my datejust for about 5 months now. It is a beautiful watch and I just love wearing it. Delivery and service was exceptional. And now I am looking forward to buying my next watch, Thankyou nd best regards to the team
Response from ReplicarolexexpertApr 20, 2026
Thank you so much for your kind words and for taking the time to share your feedback!
We're truly delighted to hear how much joy your watch is bringing you every day. It means the world to us that you had such a positive experience with our team and service.
We're also very excited that you're already looking forward to your next watch — we'll be here to make sure it's just as special.
Thank you again for choosing us. We truly appreciate your support!
