mmr c M.
And still the wait goes on
And still the wait goes on , no communication and no refund so still out of pocket because of there idle promises Avoid DO NO USE …….
Replicarolexexpert is listed under Jewelry & Watches.
Replicarolexexpert (replicarolexexpert.io) has 70 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 15 reviews with 1 star · Clear filters
mmr c M.
And still the wait goes on , no communication and no refund so still out of pocket because of there idle promises Avoid DO NO USE …….
Mark
Replicarolexexpert.io is operating and still forwards to a new site rolexexpert.io . Same company. Whatsapp number changes every few weeks and has been completely removed from the site. I ordered 10 items order 147018 . Was told many items were "out of stock" and I would have to change my selections, I did and they confirmed. I then received 2 items over a 9 month period and they now claim the order was filled with shipping details showing the items that were out of stock ( not the confirmed changes) are now delivered according to them; they were not. Best part is three of the 8 undelivered items are large 13 inch items which would be a pretty big box... I received two 5 inch by 2 inch boxes. BUYER BEWARE!!! They will not respond to my multiple requests for updates by email or online order form.
M A.
SCAMMER- BUYER BEWARE!! Terrible customer service. Paid over $1,100 for a piece of garbage. Watch that is falling apart. I have been asking for a replacement part For over 3 months now. I have been in contact with them through a robot WhatsApp number on the website. All I get is an excuse after the other. I will not be making another purchase from them ever.
Michael C.
We sent over £900 Watch never arrived Courier said delivered with a photo of good knows what. But if want or house or even city possibly.. Yet 4 months later no refund and no replacement. Just bot type responses to emails from something called Laura. Which one shining is a bot. Stay away from this company. Total scammers.
Response from ReplicarolexexpertJun 12, 2026
We’re genuinely sorry to learn that your watch never arrived and that you’ve been dealing with this unresolved courier issue for four months. This is far below the customer service we aim to deliver. We’ve immediately escalated your case and are prioritising a replacement watch. Please reply with your order number and we’ll work to resolve this quickly within 48 hours. Thank you for giving us the opportunity to make things right.
Linda S.
I have bought a superclone datejust watch for EUR 1000 and the watch was broken. I have spent the past 3 months emailing the team to either send a refund or a replacement watch and they keep telling me the same story day by day - a new watch is on the way. This site is a total scam and do not buy anything from their website!!!
Response from ReplicarolexexpertJun 12, 2026
We're truly sorry to hear about the problems with your timepiece and the ongoing delays. This is not the service we strive for. We have escalated your case and are prioritizing a replacement watch for you. Please reply with your order number — we'll resolve it within 48 hours.
Konstantinos K.
Complaint regarding Order#RR-147268, February 28, 2026, It has been 10 days since my first review of this company, replicarolexexpert.io, regarding the non fulfillment of my order. I keep asking for a refund of my $953.15, from April 9th 2026 still no refund. On my first review 10 days ago, on May 21st 2026, they replied as usual, apologizing for the inconvenience and they asked me to send them the order number in order to proceed with my refund. I replied to the same review with my order number, and as expected they have not communicated with me ever since. I have made thousands of online purchases through the years, and I have never come across in anything as unprofessional and fraudulent as this. They constantly lying to your face. I will keep on writing negative reviews on this company for no other reason but to protect other people for getting scammed like this. Only a scammer would risk the reputation of his company by receiving negative reviews for a matter like this. I would suggest TrustPilot to flag this company until this issue is resolved. We have to protect innocent people. On my part, if I ever receive my refund, highly doubtful, I will post a new review mentioning that the refund finally came through, and thus set the record straight on that particular matter.
Response from ReplicarolexexpertJun 3, 2026
Thank you for sharing your feedback and for providing the details of your situation. We are sincerely sorry for the ongoing frustration with your order and the prolonged delay in processing your refund. We understand how disappointing and unprofessional this must feel, especially after multiple attempts to resolve it. We have taken note of your experience with Order#RR-147268 and will escalate it internally for immediate review. Your feedback is important to us and will help us address these issues more effectively. We appreciate you bringing this to our attention.
Amr
Here I am after trying with them for month (what’s frustrating is that they reply to the emails) but they never do anything from what the say. For instance they’ve been telling me that a manager named Jorden will call for months now, literally for months.., and never did. Don’t get scammed and pay $1,500 for something literally worth $150.
Response from ReplicarolexexpertJun 3, 2026
We're truly sorry to hear about your frustrating experience, especially with the repeated promises of a call from our manager Jordan that never materialized. This falls short of the service standards we strive for. We take your concerns very seriously and will be looking into this matter internally to prevent similar issues moving forward. Your feedback is important to us and helps us improve. We appreciate you taking the time to share your experience.
Andrew
BEWARE TOTAL LIARS!!!!! This company is the worst, total liars. I received a watch last year 2025 in September, and it broke; a pin came out and could not be put back in. I contacted the merchant immediately, and they promised a replacement watch. After months of lying that it was being sent out and after multiple promises and more lies with phony tracking numbers, the watch never came after 8 months
Response from ReplicarolexexpertApr 28, 2026
We're truly sorry to hear about your negative experience and the issues with your watch. This falls far below the service we aim to provide. We will address your case immediately via email, including options for a replacement or full refund. Please reply with your order number or email us directly at [email protected] so we can resolve this for you as quickly as possible.