Susan J L.
DON'T PURCHASE A CUSTOM DOOR!
I ordered a costume size storm door from this company on Jan. 5, 2026 (mfg by Larson). On my order receipt it stated, "Please be aware we have extended lead times due to Covid related supply chain delays so the doors may not be ready for 6-12 weeks." This is 2026, not 2020. I was told that the door would be ready by mid-March. April came, May came and, by mid-June it finally arrived at my contractors. Because of other jobs, my contractor could not install it immediately, so he went out on July 11th to install both that door and another storm door for the front of my house. The door is greatly defective. The corner 90° metal angles, that hold the glass in place, don't even come together and there is no rubber gasket between the glass and metal frame. I'm SO disappointed. I waited months for this order. Between the cost & shipping, paid over $1000.00. I want a refund, they can come and have it picked up because I am not paying to ship it back. It's a piece of junk and I wish I could attach the pictures to this review. They will get a 5 star review only if I get a refund.