Repair SurgeReviews of repairsurge.com

Response from Repair SurgeOct 11, 2024

Hello, thank you for this message. We're truly sorry that our product didn't meet your expectations. Our coverage for most models is very good, but there are times when the information we have for a specific model isn't sufficient. Although it's rare, unfortunately it can happen when covering over 10,000 vehicle models. In those cases we issue a refund if necessary to make it right. Please send us another message at [email protected] so we can get this resolved for you. We'll investigate why we didn't see your previous request for a refund as well. Again, we're truly sorry we fell short here, and we look forward to having the opportunity to resolve it. Update: We've located your support request and issued a refund. Please don't hesitate to reach out to us if we can be of any further assistance.

Response from Repair SurgeSep 30, 2024

Hello, thank you for this feedback. We apologize for the fact that the information we had for your vehicle wasn't sufficient. We appreciate you reaching out to us about the issue, and we're glad we were able to resolve it for you with a refund. Please don't hesitate to reach out if we can help with anything in the future!