Repair SurgeReviews of repairsurge.com

Response from Repair SurgeFeb 6, 2025

Hello, thank you for this message. We're sorry to hear that your vehicle model's wiring diagrams weren't sufficient. Our wiring information is usually very good, with color diagrams or colors clearly labeled in the diagrams. While it's rare, unfortunately the information can sometimes be lacking for specific vehicle models. We would appreciate the opportunity to resolve this for you. If you haven't done so already, please contact us at [email protected]. We'll investigate and provide a solution, including a refund if necessary. Thank you.

Response from Repair SurgeFeb 5, 2025

Hello, thank you for this feedback. Have you contacted our support team? We searched through our support messages, and we didn't find anything matching the name you provided to Trustpilot. Please be assured that simply requesting a refund doesn't require a negative online review. Our team would be happy to investigate the issue and provide a solution, including a refund if necessary. In this case, it sounds like the information we had for your vehicle model wasn't sufficient. While that's rare, it can happen sometimes when dealing with over 10,000 vehicle models. In those cases we take responsibility and make it right for the customer. Please contact us at [email protected] so we can look into this. We would appreciate the opportunity to resolve it for you. Thank you and we hope to hear from you soon.